Strategic Planning


In April 2016, the Institute for Public Service (IPS) embarked on a strategic planning process that took them through three planning retreats and four listening sessions across the state. The results of these meetings shaped the new strategic plan that will guide IPS and its agencies into the future.

A diverse group of employees appointed to a steering committee spearheaded the process starting with a planning retreat at Montgomery Bell State Park. Led by facilitator Mitch Owen of Mitchen Leadership and Organization Development and assisted by the Center for Industrial Services’ Martha Kelley, the committee became familiar with what the process would hold and what its roles would be. What followed was a whirlwind schedule of listening sessions in Jackson, Nashville and Oak Ridge. More than 300 IPS employees and stakeholders contributed their insights on various questions including what works well at IPS and what trends their organizations face in the next 10 years.

After collecting thousands of data points, the steering committee organized and analyzed them to chart the course for the institute over the next five years. With an official launch in March 2017, we will use these goals as the road map to take the institute and its agencies into the future:

  • IPS Funding will Meet Expanding Customer Needs by 2022
  • IPS Will Deliver Best-in-Class Customer-Focuses Education and Technical Assistance
  • We Will Develop a Diverse and Highly Skilled Workforce that Embodies the Values of Integrity, Accountability and Professionalism
  • We will Communicate the Impact, Value and Story of IPS

These goals reflect the dedication, expertise and innovation of employees and stakeholders to maintain and strengthen the institute’s work with business and government across the state.

Click HERE to view the Strategic Plan Dashboard.

Strategic Planning Overview

To learn more about the IPS strategic plan and its microgoals, visit the links below.

For Employees   |  For Stakeholders  |  Summary Card 

Planning Teams

Listeners and Facilitators | Mission and Values Team | Peers and Competitors Team

Reports and Presentations Team | VIP Identification Team

Strategic Plan Steering Committee

Adam Foote Scott Gordy Don Green Paul Jennings Martha Kelley
Jeff Lindsey Libby McCroskey Judie Martin Emily Miller Stefani Mundy
Keith Ridley Robin Roberts Susan Robertson Marty Spears Lisa Shipley
Chris Shults Jim Thomas Steve Thompson Gail White Rick Whitehead

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