Resource Program Manager, CIS931.626.5321 | 193 Polk Ave., Suite C, Nashville, TN 37210
Solutions Consultant Team Leader, CIS423.926.8282 | 2112 North Roan St., Johnson City, TN 37601
Dwaine Raper leads the Solutions Consultant Team at the University of Tennessee’s Center for Industrial Services(CIS). CIS is an agency of the Institute for Public Service, and the NIST Manufacturing Extension Partner Center serving the state of TN. The CIS Solutions Consultant Team provides industrial extension services throughout the state of TN, working with manufacturers and industry partners, helping them improve performance and profitability, and to grow. Before joining CIS in 2007, Dwaine gained 15 years of manufacturing operations and supply chain management experience with manufacturing companies in the automotive and electronics industries. Dwaine holds two business degrees from East Tennessee State University (MBA and BBA). He also maintains supply chain management related professional certifications; Certified Production and Inventory Manager (CPIM) and Certified Supply Chain Professional (CSCP), both from APICS – The Association for Operations Management.
Solutions Consultant, CIS423.426.2606 | 263 Williams Circle, Cookeville, TN 38506
Gordon is the Solutions Consultant for the Upper Cumberland Region. He helps companies and communities succeed, grow and create high quality jobs.
Gordon is a senior level manager with experience managing and growing customer relationships, leading project teams to exceed customer, contractual, and corporate requirements, and creating and managing project schedules, resources, and financials. He has 5 years of Supply Chain Management experience coupled with 24 years of Project and Program Management. He has experience across a variety of industries, Automotive, Medical, Aerospace, Defense, Consumer and Industrial Electronics.
Areas of Expertise:
· Operations Management
· Supply Chain Management
· Project/Program Management
· Account Management/Business Development
· Product Development/Design Management
Education / Credentails:
- (BSBA) Bachelor of Science, Business Administration, Production and Operations Management – Tennessee Technological University
Assistant Vice President, IPS865.974.9854 | 1610 University Avenue, Knoxville, TN 37921
Chuck Shoopman is Assistant Vice President of the University of Tennessee’s Institute for Public Service (IPS). The Institute is composed of five outreach organizations that connect people and solutions to improve the efficiency and performance of businesses and governments across Tennessee.
Shoopman currently serves on the Board of Directors of the Tennessee Center for Performance Excellence (TNCPE) and is Past-President of the University Economic Development Association (UEDA), representing over 150 member institutions across the U.S.
Before rejoining UT in 2004, Shoopman worked over ten years with the Tennessee Valley Authority’s (TVA) Economic Development organization. While at TVA he served in a variety of leadership roles, including Acting Vice President of Economic Development. Program responsibilities ranged from managing the organization’s revolving loan programs and small business assistance efforts to international industrial development activities.
An alumnus of the University of Tennessee at Chattanooga and Vanderbilt University, Chuck and his wife Kathy are the proud parents of two adult sons and two adult daughters.
Human Resource Consultant/Office Manager, MTAS615.532.4956 | 226 Capitol Blvd Suite 606, Nashville, TN 37219
I joined the staff of The University of Tennessee - Municipal Technical Advisory Service in 1986 as a Municipal Human Resources Consultant. As an HR consultant, I provide technical HR assistance, training and support to city officials across the state on a wide range of HR issues. I have written numerous HR articles and technical publications, publish an annual salary and fringe benefit survey of Tennessee municipalities and developed sample policies and forms for city governments.
I earned a B.A. in Sociology and General Science from Grinnell College in Grinnell, IA and a M.S. in Guidance and Personnel Services from The University of Memphis (formerly Memphis State University), Memphis, TN.
I am a Past President of the International Public Management Association for Human Resource (IPMA-HR) and IPMA-HR-Southern Region (SRIPMA-HR). I am the Executive Director of the TN Chapter of IPMA-HR.
I am certified by the International Public Management Association for Human Resources (IPMA-HR) as a “Senior Certified Professional” (IPMA-SCP). I am also certified by the Society for Human Resource Management as a "Certified Professional" and by the Human Resource Certification Institute as a “Professional in Human Resources” (PHR).
Solutions Consultant, CIS731.425.4740 | 605 Airways Boulevard, Suite 109, Jackson, TN 38301
Doctor of Education
Master of Business Administration
BS Public Administration
Certificate in Community College Teaching & Leadership
Jackson Housing Authority Commissioner
Member American Institute for Certified Planners
Adjunct College Professor
Workforce Development Specialist, CIS865.974.3185 | 1610 University Ave., Knoxville, TN 37921
Tim discovered, very early on, his love for helping people with career development. For 17 years Tim worked in the field of hydraulic equipment manufacturing, sales and engineering where he earned the opportunity to recruit, train and manage multiple teams; each of which focused on sales, customer service or manufacturing. His fascination with hydraulics led him to achieve certification as a Fluid Power Hydraulic Specialist. But the highlight of his time in the fluid power industry was four years spent managing a production facility in Singapore. Tim earned his Bachelor’s degree in Business Administration from Tusculum College and, taking his passion for workforce development to the next level, spent three years in the nonprofit arena studying workforce development systems and helping establish new programs to increase the skills of at risk youth. Tim lives in Knoxville with his wife Carol and joined the team at UT Center for Industrial Services in 2017 to assist manufacturers with workforce development strategies.
Economic Development Specialist, CIS(865) 974-6621 | 1610 University Ave., Knoxville, TN 37921
Kathy Barber joined UT CIS as an Economic Development Specialist in October 2017. Her primary focus is to manage the Asset Based Planning initiative, working with rural communities across the state to leverage community assets for economic development.
Kathy gained her experience and passion for economic development while serving six years at the Oak Ridge Economic Partnership as Existing Industry Manager and Economic Development Project Manager for the Oak Ridge, TN community. She was also actively involved in workforce development, tech-led economic development, and promoting entrepreneurship, as part of the regional initiative – Knoxville-Oak Ridge Innovation Valley.
Kathy grew up in the metro area of Denver, CO and earned her BS degree in Business Administration – Marketing from the University of Northern Colorado. She is a 2009 graduate of Leadership Oak Ridge.
Director of English Programs, TLC615-741-7579 | 220 French Landing Drive, Suite B, Nashville, TN 37243
Mo Silvera is the Director of English Programs with the Tennessee Language Center.
Mo began working at IPS July 2018 when legislation moved the Tennessee Foreign Language Institute to the UT system (changing its name to the Tennessee Languge Center).
Mo attended MTSU, recieving her BA in spanish. After graduating with her bachelors, she went on to recieve her certification in ESL from the Tennessee Language Center and worked as an ESL teacher for local refugee resettlement agencies.
She has been working with the immigrant and refugee community in TN for the last 4 years as a manager/director in both youth and adult programming. She is a certified ESL teacher who specializes in cross cultural communication, ESL best practices, non-profit program administration, grant management and writing, and community engagement. Her current class offerings include private/group/coporate ESL classes, Teaching English as a Second Language Certification Course, ESL To Go mobile classes, Implicit bias, Cross Cultural Communication, and Refugee and Immigrant 101 trainings.