INFORMATION TECHNOLOGY

Frances Adams-OBrien'
Information Resources Manager, MTAS
865.974.9842 | 1610 University Ave., Knoxville, TN 37921-6741frances.adams-obrien@tennessee.edu
I am always looking to connect people with the information and assistance they need.
Whether it is people inside MTAS or Tennessee city staff or elected officials, I am here to assist through research, reference, and knowledge management.
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Master of Science in Information and Library Science, 1989, University of North Carolina, Chapel Hill
Bachelor of Arts, Sociology and Psychology, 1986, Warren Wilson College, Swannanoa, NC

Mike Galey
County Government Consultant, CTAS
731.881.7056 | 475 Clement Hall, Martin, TN 38238mgaley1@tennessee.edu

Liz Gossett
E-Media & Information Specialist, CTAS
615.532.3555 | 226 Anne Dallas Dudley Boulevard, Suite 400, Nashville, TN 37219liz.gossett@tennessee.edu
Liz Gossett, E-Media and Information Specialist, joined CTAS in September 2012. Prior to joining CTAS, Liz was a research associate for the Tennessee Department of Transportation’s Long Range Planning Division. She is originally from the Atlanta area and received a bachelor of science in 2007 in urban policy studies and a bachelor of arts in sociology in 2005, both from Georgia State University in Atlanta. Liz received her Master of Science in Information Science from The University of Tennessee in May 2015.

Justin OHara
Information Technology Administrator, MTAS
865.974.0628 | 1610 University Avenue, Knoxville, TN 37921justin.ohara@tennessee.edu
Percy Person
Specialist, TLC
615-741-7579 | 220 French Landing Drive, Suite B, Nashville, TN 37243percy.person@tennessee.edu

Kim Raia
Environmental GIS Consultant, CTAS
865.974.6434 | 1610 University Avenue, Knoxville, TN 37921kim.raia@tennessee.edu

Chris Roberts
IT Manager, IPS
(865) 974-4944 | 1610 University Avenue, Knoxville, TN 37921chris.roberts@tennessee.edu
Chris joined IPS from UT Medical Center (UTMC) where he managed operations of the IT Technical Support Center helpdesk. Before joining UTMC, he spent 21 years with Discovery Communications (formerly Scripps Networks) in a variety of roles including director of workforce systems and operations manager for information systems.

Janice Rodriguez
Executive Director, TLC
615-741-7579 | 220 French Landing Drive, Suite B, Nashville, TN 37243janice.rodriguez@tennessee.edu
Dr. Janice Snow Rodríguez is the Executive Director of the TN Language Center (formerly the TN Foreign Language Institute). She holds a Ph.D. in Public Administration and M.A. in Spanish Literature. Dr. Rodríguez has been employed by TLC (formerly TFLI) since 1999, and is credited with researching and recommending a certification program for court interpreters for the State of Tennessee, adopted by the TN Administrative Office of the Courts. She is the Title VI Coordinator for the Institute, works on the TN Supreme Court's Access to Justice Committee for Interpreter Issues, and is a board member for the Metro Nashville Police Department's El Protector Program, and recently completed a six-year commitment as a Commissioner and Chair for the Metro Nashville Human Relations Commission.
Holding a certificate in Diversity and Inclusion from Cornell University and certified as a Cross-Cultural Health Care Program Trainer, she has conducted numerous cultural awareness and diversity seminars for social services, medical and law enforcement agencies. She also serves as adjunct faculty for Tennessee State University's (TSU) College of Public Service and Urban Affairs, teaching Human Resources, Organization Theory & Assessment, and Employment Law. She serves on TSU's advisory committee for International Education.
She is member of or professionally affiliated with a variety of organizations and associations including Sister Cities Nashville, the Japan-America Society of Tennessee, TN Latin American Chamber, Nashville Hispanic Chamber, Global Nashville Project, the Global Chamber of Nashville, Williamson County Chamber and the Nashville Chamber of Commerce.
Previous professional experience includes serving as an Information Specialist with the Voice of America's Radio Marti Program in Washington, DC; Information Services Director with an intellectual property law firm in Alexandria, VA; software support for a legal business software company in Brentwood, TN, and adjunct Spanish faculty for Lipscomb University.
A native Nashvillian, she has two children, Javier and Claudia, and resides in North Nashville. She enjoys traveling, gardening, pottery classes, singing, and listening to live music. She speaks Spanish and Portuguese and has studied Italian and Arabic.

Lisa Shipley
Consultant III, MTAS
865.974.9822 | 1610 University Avenue, Knoxville, TN 37921lisa.shipley@tennessee.edu

Jon Walden
Executive Director, CTAS
615.532.3555 | 226 Anne Dallas Dudley Blvd., Suite 400, Nashville, TN 37219jon.walden@tennessee.edu
Jon Walden, executive director, has been with UT CTAS since October 1993 as administrator of information technology. He was named executive director on December 1, 2021. Jon served as interim executive director from May 1, 2020 to November 30, 2021. Prior to serving as Interim executive director, Jon served as manager of information technology & environmental services from October 2002 until May 1, 2020. Before joining UT CTAS, he was a programmer analyst with Columbia State Community College. Jon holds a bachelor’s degree in computer science from Tennessee State University and a master of arts in leadership and public service from Lipscomb University.