IPS Impact

SERVING TENNESSEE

IPS Impact

Through its five agencies, the Institute for Public Service assists local governments, businesses and law enforcement to make a significant impact on the state. In an average year, IPS answers 23,000 requests for assistance, trains 20,000 municipal, county and state employees, manufacturers and law enforcement personnel and helps Tennessee companies generate $800 million of economic impact that supports more than 12,000 jobs statewide.

Click on any district or county below to discover how IPS has made an impact in the area.

Representatives

Representatives

District 94 Districts 83, 84, 85, 86, 87, 88, 90, 91, 93, 95, 96, 97, 98, 99 District 39 District 13, 14, 15, 16, 18, 19, 89 Districts 50, 51, 52, 53, 54, 55, 56, 58, 59, 60 Districts 26, 27, 28, 29, 30 District 24 District 64 District 71 District 32 District 12 Districts 61, 63, 65 Districts 1, 2 District 69 District 70 District 73 District 11 District 17 District 82 District 23 District 10 District 79 District 5 District 9 Districts 6, 7 District 3 District 4 District 76 District 22 Districts 67, 68 District 38 District 66 Districts 44, 45 District 78 District 57 District 62 District 47 District 21 Districts 8, 20 Districts 34, 37, 48, 49 District 72 District 81 District 46 District 36 District 33 District 74 District 77 District 25 District 35 District 80 District 43 District 92 District 31 District 40 District 42 District 41 District 75

District 94

Representative Ron M. Gant
District 94 - Fayette, McNairy and part of Hardeman Counties

Requests for Assistance: 933
Total Contacts: 1,267
Training Participants: 284
Economic Impact: $14,234,081

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Hardeman County business won government contracts worth more than $14 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

A fire management consultant with the Municipal Technical Advisory Service (MTAS) worked closely with the city of Rossville as it was going through an insurance services rating. The city’s rating changed from 7 to 5, resulting in a savings of $7,300.

The County Technical Assistance Service (CTAS) helped Fayette, McNairy and Hardeman counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

Ten law enforcement officials from Fayette County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

Districts 83, 84, 85, 86, 87, 88, 90, 91, 93, 95, 96, 97, 98, 99

Representative Mark White
District 83 - Part of Shelby County

Representative Joe Towns Jr.
District 84 - Part of Shelby County

Representative Johnnie Turner
District 85 - Part of Shelby County

Representative Barbara Cooper
District 86 - Part of Shelby County

Representative Karen D. Camper
District 87 - Part of Shelby County

Representative Larry J. Miller
District 88 - Part of Shelby County

Representative John J. DeBerry Jr.
District 90 - Part of Shelby County

Representative Raumesh Akbari
District 91 - Part of Shelby County

Representative G. A. Hardaway
District 93 - Part of Shelby County

Representative Kevin Vaughan
District 95 - Part of Shelby County

Representative Dwayne Thompson
District 96 - Part of Shelby County

Representative Jim Coley
District 97 - Part of Shelby County

Representative Antonio Parkinson
District 98 - Part of Shelby County

Representative Ron Lollar
District 99 - Part of Shelby County

Requests for Assistance: 1,021
Total Contacts: 2,307
Training Participants: 495
Economic Impact: $40,508,900

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) several Shelby County businesses secured government contracts worth more than $40 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

Two law enforcement officers from Shelby County attended the 40-Hour Crime Scene Management course offered by the Law Enforcement Innovation Center (LEIC). Practical exercises in this course include digital photography, crime scene diagramming, proper methods of casting footwear and tire impressions, basic bloodstain pattern analysis, dusting for prints, and proper methods for collecting, packaging, and preserving evidence.

A total of 15 finance officers from cities within Shelby County participated in Certified Municipal Finance Officer (CMFO) courses offered by the Municipal Technical Advisory Service (MTAS). Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

Some 23 Shelby County employees attended courses throughout the year as part of the County Technical Assistance Service’s (CTAS) County Officials Certificate Training Program. Courses include managing delegation and management essentials: confronting difficult employee behavior.

District 39

Representative David Alexander
District 39 - Moore, Part of Franklin and Marion Counties

Requests for Assistance: 1,134
Total Contacts: 1,376
Training Participants: 488
Economic Impact: $271,861

A financial consultant with the Municipal Technical Advisory Service (MTAS)
conducted a utility rate study for the city of Decherd. The city decided to raise the rates following the study, leading to an economic impact of $204,361.

The jail management consultant with the County Technical Assistance Service (CTAS) conducted a jail needs assessment for Marion County. By having CTAS conduct the review, the county saved $30,000.

A Marion County official attended the annual Women in Public Service symposium hosted by MTAS, CTAS and the Naifeh Center for Effective Leadership.

A law enforcement officer from Franklin County was one of more than 100 attendees of the National Forensic Academy Symposium hosted by the Law Enforcement Innovation Center (LEIC). The symposium drew law enforcement from across the country who addressed such topics as forensic application of genetic genealogy and aftermath of an active shooter: investigation and crime scene considerations.

A fire management consultant with MTAS worked with Powells Crossroads to help develop an interlocal agreement for the city and the volunteer fire department to share a building.

District 13, 14, 15, 16, 18, 19, 89

Representative Eddie Smith
District 13 - Part of Knox County

Representative Jason Zachary
District 14 - Part of Knox County

Representative Rick Staples
District 15 - Part of Knox County

Representative Bill Dunn
District 16 - Part of Knox County

Representative Martin Daniel
District 18 - Part of Knox County

Representative Harry Brooks
District 19 - Part of Knox County

Representative Roger Kane
District 89 - Part of Knox County

Requests for Assistance: 573
Total Contacts: 793
Training Participants: 1,847
Economic Impact: $14,345,027

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) several Knox County businesses secured government contracts worth more than $14 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The health and safety program manager with CIS conducted a hospital
decontamination course for 68 employees at a local hospital.

Two law enforcement officials from Knox County graduated from the Law Enforcement Innovation Center’s (LEIC) National Forensic Academy. The academy is a 10-week training program, designed to meet the needs of law enforcement agencies in evidence identification, collection, and preservation. The goal of the academy is to prepare the crime scene investigator to recognize key elements and to improve the process of evidence recovery and submission.

More than 25 employees from cities within Knox County attended the Municipal Technical Advisory Service’s ((MTAS) Municipal Legislative Update last year.

A total of 12 Knox County employees participated in a County Government Disaster Preparedness & Recovery course offered by the County Technical Assistance Service (CTAS).

Districts 50, 51, 52, 53, 54, 55, 56, 58, 59, 60

Representative Bo Mitchell
District 50 - Part of Davidson County

Representative Bill Beck
District 51 - Part of Davidson County

Representative Mike Stewart
District 52 - Part of Davidson County

Representative Jason Powell
District 53 - Part of Davidson County

Representative Brenda Gilmore
District 54 - Part of Davidson County

Representative John Ray Clemmons
District 55 - Part of Davidson County

Speaker Beth Harwell
District 56 - Part of Davidson County

Representative Harold M. Love Jr.
District 58 - Part of Davidson County

Representative Sherry Jones
District 59 - Part of Davidson County

Representative Darren Jernigan
District 60 - Part of Davidson County

Requests for Assistance: 455
Total Contacts: 9,725
Training Participants: 1,333
Economic Impact: $717,642

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Davidson County business won government contracts worth more than $700,000. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

Three law enforcement officials from within Davidson County completed the Southeastern Leadership Academy offered by the Law Enforcement Innovation Center (LEIC). The academy, which is targeted toward middle management, challenges participants to develop their leadership styles to become more effective and progressive leaders.

A total of 10 employees from cities within Davidson County attended the Municipal Legislative Update facilitated by the Municipal Technical Advisory Service (MTAS).

A Davidson County official obtained the Certified Public Administrator designation after completing the County Technical Assistance Service’s (CTAS) County Officials Certificate Training Program (COCTP). COCTP, which offers a comprehensive review of county government, provides specialized, technical and managerial training to elected officials and their employees in order to help them run their office more effectively.

Districts 26, 27, 28, 29, 30

Representative Gerald McCormick
District 26 - Part of Hamilton County

Representative Patsy Hazelwood
District 27 - Part of Hamilton County

Representative JoAnne Favors
District 28 - Part of Hamilton County

Representative Mike Carter
District 29 - Part of Hamilton County

Representative Marc Gravitt
District 30 - Part of Hamilton County

Requests for Assistance: 779
Total Contacts: 1,648
Training Participants: 553
Economic Impact: $1,200,078

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Hamilton County business won government contracts worth more than $1 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The jail management consultant with the County Technical Assistance Service (CTAS) conducted a jail bed space projection for the proposed Hamilton County jail. The county saved more than $40,000 by using CTAS for the study.

The Municipal Technical Advisory Service (MTAS) taught an Elected Officials
Academy (EOA) for 13 city of Chattanooga employees. The academy, designed exclusively for municipal elected officials, covers various aspects of municipal leadership and is composed of two levels of courses.

More than 30 law enforcement professionals from within Hamilton County attended the First Line Leadership and Supervision course offered by the Law Enforcement Innovation Center (LEIC). This training helps first line supervisors identify the roles of effective leadership, develop communication skills and motivation techniques to ensure team effectiveness and identify strategies to coach problem employees for
improve work performance.

District 24

Representative Kevin Brooks
District 24 - Part of Bradley County

Requests for Assistance: 158
Total Contacts: 228
Training Participants: 133
Economic Impact: $12,500

A law enforcement professional from Bradley County was one of more than 100 attendees of the National Forensic Academy Symposium hosted by the Law Enforcement Innovation Center (LEIC). The symposium drew law enforcement from across the country who addressed such topics as forensic application of genetic genealogy and aftermath of an active shooter: investigation and crime scene considerations.

The County Technical Assistance Service (CTAS) helped Bradley County save
$12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

The Municipal Technical Advisory Service (MTAS) assisted the city of Cleveland with guidelines on conducting background checks on potential new hires.

An economic development specialist from Bradley County attended the Tennessee Entrepreneurship and Small Business Development course offered by the Center for Industrial Services (CIS). The course is part of the Tennessee Certified Economic Developer Program.

District 64

Representative Sheila Butt
District 64 - Part of Maury County

Requests for Assistance: 281
Total Contacts: 506
Training Participants: 14
Economic Impact: $1,032,500

A finance consultant with the County Technical Assistance Service (CTAS) assisted the interim budget director in Maury County with preparing the annual budget for the county.

A Maury County business saw close to $1 million in increased and retained sales thanks to supervisor and leadership training provided by the Center for Industrial Services (CIS).

At the request of Maury County, CTAS assisted the solid waste director with reviewing the Tennessee Department of Environment and Conservation’s proposed solid waste rule changes.

An economic development specialist from Maury County attended several economic development courses offered by CIS. The Business Retention and Expansion, Basic Finance Course and Entrepreneurship and Small Business Development courses are all part of CIS’ Certified Economic Development Program.

A law enforcement official from Maury County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

District 71

Representative David Byrd
District 71 - Hardin, Lewis, Wayne and part of Lawrence Counties

Requests for Assistance: 635
Total Contacts: 943
Training Participants: 284
Economic Impact: $80,000

Several consultants with the Municipal Technical Advisory Service (MTAS) aided the city of Crump by evaluating its streets, and offering suggestions on how to maintain them with limited resources. MTAS developed a long-range plan for street maintenance for the city.

A Lawrence County economic development specialist attended the Tennessee Basic Economic Development Course hosted by the Center for Industrial Services (CIS). This four-day comprehensive course, accredited by the International Economic Development Council (IEDC), focuses on the fundamental concepts, tools and practices needed to be successful in today’s complex economic environment.

The jail management consultant with the County Technical Assistance Service (CTAS) conducted a jail needs assessment for the Lewis County sheriff and presented his findings. By using CTAS to conduct the study, the county was able to save $40,000.

Two law enforcement officials from Lewis County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

At the request of the Wayne County mayor, a CTAS finance consultant analyzed the county revenue streams and found that the county could raise it’s litigation tax. By raising the tax, the county saw an economic impact of $15,000 and used the money to make improvements to its jail.

District 32

Representative Kent Calfee
District 32 - Part of Roane and part of Loudon Counties

Requests for Assistance: 427
Total Contacts: 776
Training Participants: 437
Economic Impact: $194,917

The County Technical Assistance Service (CTAS) worked with the Tennessee Department of Education and the Loudon County Education Board to craft a reduction in fees from the county to the state. The new agreement resulted in more than $190,000 for the county.

A law enforcement consultant and human resources consultant with the Municipal Technical Advisory Service (MTAS) assisted Harriman with the search and hiring of a new police chief.

Nine employees with the city of Harriman participated in an Elected Officials Academy offered by MTAS. The academy, designed exclusively for municipal elected officials, covers various aspects of municipal leadership and is composed of two levels of courses.

A Roane County economic development specialist attended the Tennessee Basic Economic Development Course hosted by the Center for Industrial Services (CIS). This four-day comprehensive course, accredited by the International Economic Development Council (IEDC), focuses on the fundamental concepts, tools and practices needed to be successful in today’s complex economic environment.

A finance officer from a city within Loudon County participated in Certified Municipal Finance Officer (CMFO) courses offered by MTAS. Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

District 12

Representative Dale Carr
District 12 - Part of Sevier County

Requests for Assistance: 584
Total Contacts: 1,893
Training Participants: 300
Economic Impact: $2,439,841

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Sevier County business won government contracts worth more than $2 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The fire management consultant with the County Technical Assistance Service (CTAS) also serves as the state mutual aid coordinator. In that role, he deployed regional first responders to Gatlinburg and Pigeon Forge during the November 2016 wildfires. The fire management consultant with the Municipal Technical Advisory Service (MTAS) assisted the Pigeon Forge Fire Department with seeking mutual aid reimbursement; and a CIS health and safety manager helped the Pigeon Forge department with structural assessments after the fires.

An economic development specialist from Sevier County completed the capstone project of the Tennessee Certified Economic Developer program offered by CIS. The TCED program is tailored to give participants a broad-based knowledge of economic opportunities and trends, core components, and tools required to compete in today’s global economy, with a focus on economic development in Tennessee.

A total of 13 law enforcement officials from Sevier County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

Districts 61, 63, 65

Representative Charles Sargent
District 61 - Part of Williamson County

Representative Glen Casada
District 63 - Part of Williamson County

Representative Sam Whitson
District 65 - Part of Williamson County

Requests for Assistance: 285
Total Contacts: 654
Training Participants: 413
Economic Impact: $18,301

Procurement Technical Advisory Center (PTAC) consultants with the Center for Industrial Services (CIS) worked closely with a Williamson County business to assist it with the government contracting process. This included advising the company on bid match opportunities and introducing the business to government entities that could use its services. The assistance ended with the business securing a government contract worth more than $5,000.

The County Technical Assistance Service (CTAS) helped Williamson County save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

Two law enforcement officers from Williamson County attended Command Level Leadership training offered by the Law Enforcement Innovation Center (LEIC). This three-day course is the capstone of LEIC’s leadership program and serves executive level law enforcement personnel. This training is held annually and covers topics such as stress management, counseling, evaluations, problem employees, executive leadership, officers in crisis and media relations.

Several finance officers from cities within Williamson County participated in Certified Municipal Finance Officer (CMFO) courses offered by the Municipal Technical Advisory Service (MTAS). Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

Districts 1, 2

Representative John Crawford
District 1 - Part of Sullivan County

Representative Bud Hulsey
District 2 - Part of Sullivan County

Requests for Assistance: 239
Total Contacts: 682
Training Participants: 269
Economic Impact: $62,646,140

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Sullivan County business won government contracts worth more than $62 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

Three law enforcement officials from within Sullivan County completed the Southeastern Leadership Academy offered by the Law Enforcement Innovation Center (LEIC). The academy, which is targeted toward middle management, challenges participants to develop their leadership styles to become more effective and progressive leaders.

A municipal management consultant with the Municipal Technical Advisory Service (MTAS) facilitated a staff retreat for the city of Bristol.

At the request of the Bristol human resources director, a human resources consultant with MTAS assisted with reviewing and updating the city’s performance appraisal forms and processes.

Sullivan County saved $40,000 by having the County Technical Assistance Service (CTAS) conduct its jail needs assessment report.

District 69

Representative Michael G. Curcio
District 69 - Hickman and Part of Maury and Dickson Counties

Requests for Assistance: 575
Total Contacts: 404
Training Participants: 957
Economic Impact: $2,022,554

A finance consultant with the County Technical Assistance Service (CTAS) assisted the interim budget director in Maury County with preparing the annual budget for the county.

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Hickman County business won government contracts worth more than $800,000. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

A Maury County business saw close to $1 million in increased and retained sales thanks to supervisor and leadership training provided by CIS.

A county government consultant with CTAS helped Hickman County officials assess their local litigation taxes. The county decided to increase general session, jail and courtroom security litigation taxes. This led to a $122,000 increase in funding for the county.

Several finance officers from cities within Dickson County participated in Certified Municipal Finance Officer (CMFO) courses offered by the Municipal Technical Advisory Service (MTAS). Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

District 70

Representative Barry Doss
District 70 - Giles and part of Lawrence Counties

Requests for Assistance: 491
Total Contacts: 859
Training Participants: 48
Economic Impact: $111,300,800

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) several Giles County businesses secured government contracts worth more than $111 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

At the request of the city of Lynnville, a municipal management consultant with the Municipal Technical Advisory Service (MTAS) assisted the city with reviewing and updating its city charter.

The County Technical Assistant Service (CTAS) helped Giles and Lawrence counties each save $12,500 by updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to have more efficient management of operations, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

Two law enforcement professionals from Lawrence County were among the
100 attendees of the National Forensic Academy Symposium hosted by the Law Enforcement Innovation Center (LEIC). The symposium drew law enforcement from across the country who addressed such topics as forensic application of genetic genealogy and aftermath of an active shooter: investigation and crime scene considerations.

District 73

Representative Jimmy A. Eldridge
District 73 - Part of Madison County

Requests for Assistance: 298
Total Contacts: 412
Training Participants: 2,009
Economic Impact: $77,500

A total of 14 law enforcement officials from Madison County attended the 40-hour crime scene course offered by the Law Enforcement Innovation Center (LEIC). Course topics include practical exercises in digital photography, crime scene diagramming and proper methods of casting footwear and tire impressions.

The County Technical Assistance Service (CTAS) helped Madison County save $12,500 by updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to have more efficient management of operations, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

The jail management consultant with CTAS assisted Madison County with reviewing a grant proposal to the Office of Criminal Justice Programs. The county received the three-year grant, which is for $65,000 per year.

Several finance officers from cities within Madison County participated in Certified Municipal Finance Officer (CMFO) courses offered by the Municipal Technical Advisory Service (MTAS). Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

District 11

Representative Jeremy Faison
District 11 - Cocke and Part of Jefferson, Greene Counties

Requests for Assistance: 1,051
Total Contacts: 1,712
Training Participants: 390
Economic Impact: $2,730,156

A Greene County law enforcement official attended the two-day First Line Leadership and Supervision course offered by the Law Enforcement Innovation Center (LEIC). This training helps first line supervisors identify the roles of effective leadership, develop communication skills and motivation techniques to ensure team effectiveness and identify strategies to coach problem employees to improve work performance.

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Jefferson County business won government contracts worth more than $1.3 million. A Hamblen County operation received contracts worth more than $100,000. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

A county government consultant with the County Technical Assistance Service (CTAS) helped Greene County revise its budget to include TVA revenue sharing funds in the amount of $550,000.

A Cocke County economic development specialist attended the Tennessee Basic Economic Development Course hosted by CIS. This four-day comprehensive course, accredited by the International Economic Development Council (IEDC), focuses on the fundamental concepts, tools and practices needed to be successful in today’s complex economic environment.

A finance officer from a city within Cocke County participated in Certified Municipal Finance Officer (CMFO) courses offered by the Municipal Technical Assistance Service (MTAS). Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

District 17

Representative Andrew Farmer
District 17 - Part of Jefferson and Sevier Counties

Requests for Assistance: 1,005
Total Contacts: 2,561
Training Participants: 350
Economic Impact: $4,092,288

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Sevier County business won government contracts worth more than $2 million; and a Jefferson County business secured a contract for $1.4 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The fire management consultant with the County Technical Assistance Service (CTAS) also serves as the state mutual aid coordinator. In that role, he deployed regional first responders to Gatlinburg and Pigeon Forge during the November 2016 wildfires. The fire management consultant with the Municipal Technical Advisory Service (MTAS) assisted the Pigeon Forge
Fire Department with seeking mutual aid reimbursement; and a CIS health and safety manager helped the Pigeon Forge department with structural assessments after the fires.

A county government consultant with CTAS worked with Jefferson County on a financial analysis that would reduce funding requirements from the state. The county was able to keep $270,000 that is typically sends to the state.

At the request of the city of Dandridge, the MTAS assisted the city’s water department with a review of competitors’ pricing and rate structures.

Several law enforcement professionals from Jefferson County were among the more than 100 attendees of the National Forensic Academy Symposium hosted by the Law Enforcement Innovation Center (LEIC). The symposium drew law enforcement from across the country who addressed such topics as forensic application of genetic genealogy and aftermath of an active shooter: investigation and crime scene considerations.

District 82

Representative Craig Fitzhugh
District 82 - Lauderdale, Crockett, and Haywood Counties

Requests for Assistance: 602
Total Contacts: 828
Training Participants: 32
Economic Impact: $12,492,890

The Center for Industrial Services (CIS) assisted a Crockett County business with a safety and environmental audit that ultimately led to $12.4 million in retained and increased sales for the company.

The County Technical Assistant Service (CTAS) helped Lauderdale, Crockett and Haywood counties each save $12,500 by updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to have more efficient management of operations, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to
provide information.

A municipal management consultant with the Municipal Technical Advisory Service (MTAS) conducted planning meetings and helped the city of Brownsville develop a strategic plan.

Two law enforcement officials from Lauderdale County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

Several finance officers from cities within Lauderdale County participated in Certified Municipal Finance Officer (CMFO) courses offered by MTAS. Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

District 23

Representative John Forgety
District 23 - McMinn and Part of Monroe Counties

Requests for Assistance: 674
Total Contacts: 145
Training Participants: 145
Economic Impact: $25,000

The County Technical Assistance Service (CTAS) helped McMinn and Monroe counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

An economic development specialist from Monroe County completed the capstone project of the Tennessee Certified Economic Developer program offered by the Center for Industrial Services (CIS). The TCED program is tailored to give participants a broad-based knowledge of economic opportunities and trends, core components, and tools required to compete in today’s global economy, with a focus on economic development in Tennessee.

CTAS’s jail management consultant conducted a jail staffing analysis report for McMinn County.

At the request of the city of Athens, Municipal Technical Advisory Service (MTAS) human resource consultants conducted an assessment center to help the city recruit and hire a new human resource director.

Two law enforcement officials from Monroe County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

District 10

Representative Tilman Goins
District 10 - Hamblen County

Requests for Assistance: 310
Total Contacts: 614
Training Participants: 78
Economic Impact: $113,396

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Hamblen County operation received government contracts worth more than $100,000. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The jail management consultant with the County Technical Assistance Service (CTAS) worked closely with Hamblen County and the sheriff during the new jail’s construction. He offered suggestions on food services and healthcare for inmates.

The Municipal Technical Advisory Service (MTAS) facilitated a Municipal Management Academy for 11 city of Morristown employees. Courses within the academy include managing change, managing projects and performance measurement.

Two law enforcement officials from Hamblen County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

District 79

Representative Curtis Halford
District 79 - Gibson and Part of Carroll Counties

Requests for Assistance: 695
Total Contacts: 1,060
Training Participants: 266
Economic Impact: $3,810,978

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Gibson County business won government contracts worth more than $3.5 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

A municipal management consultant with the Municipal Technical Advisory Service (MTAS) assisted the city of Kenton with changing the purchasing requirements in its charter and adopting a new purchasing policy.

The County Technical Assistance Service (CTAS) helped Gibson and Carroll counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

Four law enforcement officials from Carroll County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

District 5

Representative David Hawk
District 5 - Part of Greene County

Requests for Assistance: 345
Total Contacts: 702
Training Participants: 307
Economic Impact: $972,709

A Greene County law enforcement official attended the two-day First Line Leadership and Supervision course offered by the Law Enforcement Innovation Center (LEIC). This training helps first line supervisors identify the roles of effective leadership, develop communication skills and motivation techniques to ensure team effectiveness and identify strategies to coach problem employees for improve work performance.

A county government consultant with the County Technical Assistance Service (CTAS) helped Greene County revise its budget to include TVA revenue sharing funds in the amount of $550,000.

CTAS worked with the Greene County school system to restructure its budget after the system experienced a reduction in student population. The county was able to see a $200,000 increase in its school budget after the restructure.

At the request of a business in Greene County, the Center for Industrial Services (CIS) provided its Leadership Series training to about 17 employees. Series courses include: essential communication skills, coaching job skills, improving work habits and conflict resolution.

District 9

Representative Gary Hicks
District 9 - Hancock and Hawkins County

Requests for Assistance: 586
Total Contacts: 1,189
Training Participants: 82
Economic Impact: $1,159,582

The Municipal Technical Advisory Service (MTAS) assisted the Surgoinsville mayor with financial data in the absence of the city recorder. The MTAS consultant assisted the city recorder with the budget and financial statement review upon her return.

Hawkins County experienced a more than $900,000 increase in its school budget with help from two County Technical Assistance Service (CTAS) consultants. The consultants helped the county restructure its budget after the school system’s population decreased.

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Hancock County business won government contracts worth more than $40,000. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

Two Hawkins County law enforcement professionals attended the Command Level Leadership training offered by the Law Enforcement Innovation Center (LEIC). This three-day course is the capstone of LEIC’s leadership program and serves executive level law enforcement personnel.

Districts 6, 7

Representative James (Micah) Van Huss
District 6 - Part of Washington County

Representative Matthew Hill
District 7 - Part of Washington County

Requests for Assistance: 395
Total Contacts: 1,014
Training Participants: 609
Economic Impact: $288,723

The Center for Industrial Services (CIS) led a Lean Leader workshop series for a Washington County business. This series has 10 Lean manufacturing training modules with topics ranging from Lean Basics to Advanced Lean Culture Change. The training led to a 40 percent productivity improvement by rebalancing the work content to new customer demand. This led to an economic impact for the company of $280,000.

Three Washington County law enforcement officials attended the 40-hour crime scene course offered by the Law Enforcement Innovation Center (LEIC). Course topics include practical exercises in digital photography, crime scene diagramming and proper methods of casting footwear and tire impressions.

At the request of the city, the Municipal Technical Advisory Service (MTAS) conducted several sessions of the Municipal Management Academy for Johnson City employees. The courses included managing diversity in the workplace, conflict management and employee motivation.

An economic development specialist from Washington County attended an Economic Development Basic Finance Course offered by CIS. This course is part of the Tennessee Certified Economic Developer program.

District 3

Representative Timothy Hill
District 3 - Johnson and Part of Carter and Sullivan Counties

Requests for Assistance: 601
Total Contacts: 1,305
Training Participants: 295
Economic Impact: $62,853,640

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Sullivan County business won government contracts worth more than $62 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The fire management consultant with the County Technical Assistance Service (CTAS) assisted Johnson County with the review and expert approval of a USDA Rural Development grant. The county received the $170,000 grant and was able to purchase a new fire truck.

A finance consultant with the Municipal Technical Advisory Service (MTAS) developed a cost of service study at the request of Mountain City. The study looked at the cost of service for water and wastewater operations and for the local prison.

Four law enforcement officials from Carter County attended the 40-hour Crime Scene Management course offered by the Law Enforcement Innovation Center (LEIC). Participants in the course study digital photography, crime scene mapping, latent print processing and more.

District 4

Representative John B. Holsclaw Jr.
District 4 - Unicoi and Part of Carter Counties

Requests for Assistance: 505
Total Contacts: 926
Training Participants: 39
Economic Impact: $50,000

Four law enforcement officials from Carter County attended the 40-hour Crime Scene Management course offered by the Law Enforcement Innovation Center (LEIC). Participants in the course study digital photography, crime scene mapping, latent print processing and more.

At the request of the town, a municipal management consultant with the Municipal Technical Advisory Service (MTAS) led a planning retreat with Unicoi staff as well as the board of mayor and aldermen.

A finance consultant from MTAS assisted the town of Erwin in preparing for a bond rating. The assistance included developing and delivering a cash flow forecast for fiscal year 2017.

The County Technical Assistance Service (CTAS) helped Unicoi and Carter counties each save $12,500 by updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to have more efficient management of operations, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

District 76

Representative Andy H. Holt
District 76 - Weakley and Part of Obion and Carroll Counties

Requests for Assistance: 1,092
Total Contacts: 1,581
Training Participants: 169
Economic Impact: $15,475,272

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Weakley County business won government contracts worth more than $15 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

At the request of the Greenfield mayor, the Municipal Technical Advisory Service (MTAS) was asked to assist in the recruitment of a new police chief.

The County Technical Assistance Service (CTAS) helped Weakley, Obion and Carroll counties each save $12,500 by updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to have more efficient management of operations, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

Four law enforcement officials from Carroll County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

Economic development professionals from Obion and Carroll counties attended the Basic Economic Development Course offered by CIS. This four-day comprehensive course, accredited by the International Economic Development Council (IEDC), focuses on the fundamental concepts, tools and practices needed to be successful in today’s complex economic environment.

District 22

Representative Dan Howell
District 22 - Meigs, Polk and Part of Bradley Counties

Requests for Assistance: 394
Total Contacts: 510
Training Participants: 212
Economic Impact: $6,022,500

Staff with the County Technical Assistance Service (CTAS) worked with Polk County to amend its debt management policy in order to refund their existing debt. The previous policy would not allow the county to refund the debt from a fixed rate to a variable rate. The refund was able to save the county more than $5.9 million.

CTAS helped the counties in District 22 each save $12,500 by updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to have more efficient management of operations, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A financial consultant with the Municipal Technical Advisory Service (MTAS) assisted Decatur with a comprehensive review of its water and sewer rates. After the findings, the city decided to raise its rates. The resulting increase meant an additional $35,000 for the city.

A law enforcement professional from Bradley County was one of more than 100 attendees of the National Forensic Academy Symposium hosted by the Law Enforcement Innovation Center (LEIC). The symposium drew law enforcement from across the country who addressed such topics as forensic application of genetic genealogy and aftermath of an active shooter: investigation and crime scene considerations.

Districts 67, 68

Representative Joe Pitts
District 67 - Part of Montgomery County

Representative Curtis G. Johnson
District 68 - Part of Montgomery County

Requests for Assistance: 235
Total Contacts: 246
Training Participants: 200
Economic Impact: $4,110,578

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Montgomery County business won government contracts worth more than $4 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

An environmental consultant with the County Technical Assistance Service
(CTAS) worked with Montgomery County to review the Tennessee Department of Environment and Conservation’s solid waste disposal facility permit.

Five law enforcement officials were among the more than 100 attendees of the National Forensic Academy Symposium hosted by the Law Enforcement Innovation Center (LEIC). The symposium drew law enforcement from across the country who addressed such topics as forensic application of genetic genealogy and aftermath of an active shooter: investigation and crime scene considerations.

Several finance officers from cities within Montgomery County participated in Certified Municipal Finance Officer (CMFO) courses offered by MTAS. Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

District 38

Representative Kelly Keisling
District 38 - Clay, Macon, Pickett, Scott and Part of Fentress Counties

Requests for Assistance: 557
Total Contacts: 824
Training Participants: 134
Economic Impact: $62,500

The County Technical Assistance Service (CTAS) helped the counties in District 38 each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A utility operations consultant with the Municipal Technical Advisory Service
(MTAS) assisted Huntsville’s water and wastewater plant with operations and laboratory changes.

At the request of the Clay County mayor, the jail management consultant with CTAS conducted a jail needs assessment for the county’s proposed new jail.

A municipal management consultant with MTAS worked with the city of Lafayette on revising several existing codes in its charter.

District 66

Representative Sabi ‘Doc’ Kumar
District 66 - Robertson County

Requests for Assistance: 234
Total Contacts: 572
Training Participants: 65
Economic Impact: $12,500

The County Technical Assistance Service (CTAS) helped Robertson County save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A financial consultant with the Municipal Technical Advisory Service (MTAS) assisted the Adams city recorder in the recording of municipal debt as it relates to a regional utility established by an interlocal agreement enacted years ago.

A Robertson County economic development specialist attended the Tennessee Basic Economic Development Course hosted by the Center for Industrial Services (CIS). This four-day comprehensive course, accredited by the International Economic Development Council (IEDC), focuses on the fundamental concepts, tools and practices needed to be successful in today’s complex economic environment.

A law enforcement official from Robertson County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

Districts 44, 45

Representative William Lamberth
District 44 - Part of Sumner County

Representative Courtney Rogers
District 45 - Part of Sumner County

Requests for Assistance: 492
Total Contacts: 1,192
Training Participants: 238
Economic Impact: $1,834,423

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) a Sumner County business secured government contracts worth more than $1.8 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The Municipal Technical Advisory Service (MTAS) conducted several Municipal Management Academy classes for employees of the city of Gallatin. The courses included Motivating your Workforce and Conflict Resolution.

Three law enforcement officials from Sumner County attended the Law Enforcement Innovation Center’s (LEIC) Command Level Leadership Course. This three-day course is the capstone of LEIC’s leadership training. Training topics include stress management, executive leadership and crisis communications.

Four Sumner County employees participated in an eight-hour County Technical Assistance Service (CTAS) class on Professionalism and Leadership in the Workplace.

District 78

Representative Mary Littleton
District 78 - Cheatham and Part of Dickson Counties

Requests for Assistance: 444
Total Contacts: 745
Training Participants: 104
Economic Impact: $57,000

The County Technical Assistance Service (CTAS) helped Cheatham and Dickson counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

At the request of the city of Kingston Springs, a municipal management consultant with the Municipal Technical Advisory Service (MTAS) assisted in the recruiting and hiring of a new assistant city manager.

Two law enforcement professionals from Dickson County attended the Law
Enforcement Innovation Center’s Crime Scene Operations course. Topics in this course include digital photography, crime scene diagramming and basic bloodstain pattern analysis.

A Dickson County business sent four employees to Leadership and Supervision training offered by the Center for Industrial Services (CIS). Program participants are taught by industry leaders, experienced coaches and management professionals who cover topics including the fundamentals of leadership, communication and coaching for improved performance.

District 57

Representative Susan Lynn
District 57 - Part of Wilson County

Requests for Assistance: 245
Total Contacts: 386
Training Participants: 220
Economic Impact: $3,722,500

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) a Wilson County business secured government contracts worth more than $3.7 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The County Technical Assistance Service (CTAS) helped Wilson County save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

At the request of Mt. Juliet, the fire management consultant with the Municipal Technical Advisory Service (MTAS) assisted the city with work surrounding its improved ISO rating. He also assisted the fire department with several operational issues.

Eight officers from Wilson County attended a Crime Scene Operations course offered by the Law Enforcement Innovation Center (LEIC). Practical exercises in this course include digital photography, crime scene diagramming, proper methods of casting footwear and tire impressions, basic bloodstain pattern analysis, dusting for prints, and proper methods for collecting, packaging, and preserving evidence.

District 62

Representative Pat Marsh
District 62 - Bedford and Parts of Lincoln Counties

Requests for Assistance: 336
Total Contacts: 717
Training Participants: 101
Economic Impact: $77,500

The jail management consultant with the County Technical Assistance Service (CTAS) assisted Lincoln County with reviewing a grant proposal to the Office of Criminal Justice Programs. The county received the three-year grant, which is for $65,000 per year.

At the request of the city of Fayetteville, the Municipal Technical Advisory Service (MTAS) fire management consultant facilitated a work session with elected officials and staff of the fire department. The session focused on the public water system, the use of fire hydrants and the water supply.

CTAS helped Bedford County save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

Two law enforcement officials from Bedford County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

District 47

Representative Judd Matheny
District 47 - Coffee and Part of Warren Counties

Requests for Assistance: 560
Total Contacts: 682
Training Participants: 171
Economic Impact: $1,046,461,750

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Coffee County business won government contracts worth more than $1 billion. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The County Technical Assistance Service (CTAS) jail management consultant worked with the Coffee County sheriff on a jail staffing analysis. As a result of the analysis, the jail added eight positions which led to an economic impact for the county of $240,000.

A municipal management consultant with the Municipal Technical Advisory Service (MTAS) worked with the city of Manchester to rewrite its private act charter.

Two law enforcement officials from Warren County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

District 21

Representative Jimmy Matlock
District 21 - Parts of Loudon and Monroe Counties

Requests for Assistance: 469
Total Contacts: 665
Training Participants: 43
Economic Impact: $207,417

The County Technical Assistance Service (CTAS) worked with the Tennessee Department of Education and the Loudon County Education Board to craft a reduction in fees from the county to the state. The new agreement resulted in more than $190,000 for the county.

A finance officer from a city within Loudon County participated in Certified Municipal Finance Officer (CMFO) courses offered by the Municipal Technical Advisory Service (MTAS). Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

An economic development specialist from Monroe County completed the capstone project of the Tennessee Certified Economic Developer program offered by the Center for Industrial Services (CIS). The TCED program is tailored to give participants a broad-based knowledge of economic
opportunities and trends, core components, and tools required to compete in today’s global economy, with a focus on economic development in Tennessee.

Two law enforcement officials from Monroe County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

Districts 8, 20

Representative Jerome Moon
District 8 - Part of Blount County

Representative Bob Ramsey
District 20 - Part of Blount County

Requests for Assistance: 508
Total Contacts: 747
Training Participants: 401
Economic Impact: $36,630,760

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Blount County business won government contracts worth more than $36 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

Six law enforcement officers from Blount County attended the First Line Leadership and Supervision course offered by the Law Enforcement Innovation Center (LEIC). This training helps first line supervisors identify the roles of effective leadership, develop communication skills and motivation techniques to ensure team effectiveness and identify strategies to coach problem employees for improved work performance.

A human resources consultant with the Municipal Technical Advisory Service (MTAS) assisted Friendsville with updating several personnel policies.

The County Technical Assistance Service (CTAS) worked with the Blount County Highway Department, the county’s GIS office and codes office to develop a GIS software. The software automates daily routing of inspection routes for these county offices.

Districts 34, 37, 48, 49

Representative Tim Rudd
District 34 - Part of Rutherford County

Representative Dawn White
District 37 - Part of Rutherford County

Representative Bryan Terry
District 48 - Part of Rutherford County

Representative Mike Sparks
District 49 - Part of Rutherford County

Requests for Assistance: 344
Total Contacts: 891
Training Participants: 1,598
Economic Impact: $727,917

A Rutherford County business realized more than $650,000 in savings and increased sales after receiving workplace organization training from the Center for Industrial Services (CIS) and implementing changes.

Six law enforcement officers from Rutherford County were among the more than 100 attendees of the National Forensic Academy Symposium hosted by the Law Enforcement Innovation Center (LEIC). The symposium drew law enforcement from across the country who addressed such topics as forensic application of genetic genealogy and aftermath of an active shooter: investigation and crime scene considerations.

At the request of the Rutherford County clerk, a finance consultant with the County Technical Assistance Service (CTAS) researched best practices for the collection of hotel-motel taxes from Air BNB operators and users.

An economic development specialist from Rutherford County attended the Tennessee Marketing and Attraction course offered by CIS.

District 72

Representative Steve McDaniel
District 72 - Henderson, Chester, Decatur and Perry Counties

Requests for Assistance: 634
Total Contacts: 734
Training Participants: 360
Economic Impact: $5,602,500

The Center for Industrial Services (CIS) helped a Henderson County company save more than $5 million after conducting a multi-day operational assessment for the organization.

The County Technical Assistance Service (CTAS) helped Henderson, Chester, Decatur and Perry counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the
streamlined ability to provide information.

A financial consultant with the Municipal Technical Advisory Service (MTAS) assisted Scotts Hill with reconciling bank statements for the general and water funds for eight months in 2017.

A finance consultant with CTAS worked with Perry County on a Tennessee
Department of Environment and Conservation grant application. The county
ultimately received the grant worth $200,000.

A law enforcement officer from Chester County participated in the web-based crime scene investigation training offered by the Law Enforcement Innovation Center (LEIC).

District 81

Representative Debra Moody
District 81 - Tipton County

Requests for Assistance: 351
Total Contacts: 643
Training Participants: 102
Economic Impact: $32,520

The County Technical Assistance Service (CTAS) helped Tipton County save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A fire management consultant with the Municipal Technical Advisory Service (MTAS) worked with Covington to review a grant application from the fire department. The city received the grants worth more than $20,000.

A Tipton County economic development specialist attended the Tennessee Basic Economic Development Course hosted by the Center for Industrial Services (CIS). This four-day comprehensive course, accredited by the International Economic, Development Council (IEDC), focuses on the fundamental concepts, tools and practices needed to be successful in today’s complex economic environment.

Nine Tipton County law enforcement officers attended a Verbal De-Escalation course offered by the Law Enforcement Innovation Center (LEIC). The training educates officers on now to de-escalate a volatile situation before having to use force.

District 46

Representative Clark Boyd
District 46 - Cannon and Part of Wilson and DeKalb Counties

Requests for Assistance: 581
Total Contacts: 841
Training Participants: 222
Economic Impact: $3,773,000

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) a Wilson County business secured government contracts worth more than $3.7 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The County Technical Assistance Service (CTAS) helped Cannon, Wilson and
DeKalb counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A municipal management consultant with the Municipal Technical Advisory Service (MTAS) assisted the city of Woodbury by answering questions regarding the mayor pro tem while the mayor was out for a disability.

Three DeKalb County law enforcement officers participated in the web-based crime scene investigation training offered by the Law Enforcement Innovation Center (LEIC).

District 36

Representative Dennis Powers
District 36 - Campbell and Part of Union and Anderson Counties

Requests for Assistance: 1,413
Total Contacts: 2,062
Training Participants: 152
Economic Impact: $10,797,900

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), an Anderson County business won government contracts worth more than $10 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The fire management consultant with the County Technical Assistance Service (CTAS) assisted Campbell County with the review and expert approval of a USDA Rural Development grant. The county received the $170,000 grant and was able to purchase a new fire truck.

A human resources consultant with the Municipal Technical Advisory Service (MTAS) assisted the city of Caryville with updating and revising its personnel manual.

CTAS helped Campbell, Union and Anderson counties each save $12,500 by
maintaining and updating the CTAS Highway Program and GASB34 Asset
Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

District 33

Representative John Ragan
District 33 - Part of Anderson County

Requests for Assistance: 814
Total Contacts: 1,217
Training Participants: 127
Economic Impact: $10,695,400

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), an Anderson County business won government contracts worth more than $10 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

Six law enforcement officers from Anderson County attended the two-day First Line Leadership and Supervision course offered by the Law Enforcement Innovation Center (LEIC). This training helps first line supervisors identify the roles of effective leadership, develop communication skills and motivation techniques to ensure team effectiveness and identify strategies to coach problem employees for improved work performance.

Several finance officers from cities within Anderson County participated in Certified Municipal Finance Officer (CMFO) courses offered by the Municipal Technical Advisory Service (MTAS). Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

An Anderson County official obtained the Certified Public Administrator designation after completing the County Technical Assistance Service’s (CTAS) County Officials Certificate Training Program (COCTP). COCTP, which offers a comprehensive review of county government, provides specialized, technical and managerial training to elected officials and their employees to help them run their office more effectively.

District 74

Representative Jay D. Reedy
District 74 - Houston, Humphreys and Part of Montgomery Counties

Requests for Assistance: 425
Total Contacts: 538
Training Participants: 220
Economic Impact: $4,395,578

The fire management consultant with the County Technical Assistance Service (CTAS) assisted Houston County with the review and expert approval of a USDA Rural Development grant. The county received the $250,000 grant and was able to purchase a new fire truck.

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Montgomery County business won government contracts worth more than $4 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

CTAS helped Houston and Humphreys counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

Two clerks from cities within Houston County attended the Municipal Technical Advisory Service’s (MTAS) Municipal Clerk Class.

District 77

Representative Bill Sanderson
District 77 - Dyer, Lake, and Part of Obion County

Requests for Assistance: 845
Total Contacts: 1,250
Training Participants: 88
Economic Impact: $24,919,362

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) a Dyer County business secured government contracts worth more than $24 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

A law enforcement officer from Dyer County attended Command Level Leadership training offered by the Law Enforcement Innovation Center (LEIC). This three-day course is the capstone of LEIC’s leadership program and serves executive level law enforcement personnel. This training is held annually and covers topics such as stress management, counseling, evaluations, problem employees, executive leadership, officers in crisis and media relations.

At the request of the city of Dyersburg, the public works consultant from the Municipal Technical Advisory Service (MTAS) conducted a solid waste collection study. The consultant also helped the city review and evaluate two bid packages.

The County Technical Assistance Service (CTAS) conducted an asphalt plant financial feasibility study for Obion County.

District 25

Representative Cameron Sexton
District 25 - Cumberland, Van Buren and Part of Putnam Counties

Requests for Assistance: 646
Total Contacts: 928
Training Participants: 253
Economic Impact: $44,348,760

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Putnam County business won government contracts worth more than $44 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The County Technical Assistance Service (CTAS) helped Cumberland, Van Buren and Putnam counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests,
elimination of some field/site visits, and the streamlined ability to provide information.

A law enforcement officer from Cumberland County was one of more than 100 attendees of the National Forensic Academy Symposium hosted by the Law Enforcement Innovation Center (LEIC). The symposium drew law enforcement from across the country who addressed such topics as forensic application of genetic genealogy and aftermath of an active shooter: investigation and crime scene considerations.

Two consultants with CTAS assisted Cumberland County in evaluating candidates and hiring a new fire chief and emergency services director.

A municipal management consultant with the Municipal Technical Advisory Service (MTAS) helped prepare and implement orientation for the new mayor of Pleasant Hill.

District 35

Representative Jerry Sexton
District 35 - Claiborne, Grainger and Part of Union Counties

Requests for Assistance: 730
Total Contacts: 1,054
Training Participants: 186
Economic Impact: $14,315,998

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Claiborne County business won government contracts worth more than $12 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The County Technical Assistance Service (CTAS) helped Claiborne, Grainger and Union counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A county government consultant with CTAS developed a request for proposal for jail medical services for Grainger County. The county was able to save close to $160,000 by changing the medical services provider.

At the request of Bean Station, a technical consultant with the Municipal Technical Advisory Service (MTAS) provided bid specifications and consultation for city road resurfacing projects. Her assistance was able to save the city more than $700,000.

District 80

Representative Johnny Shaw
District 80 - Part of Hardeman and Madison Counties

Requests for Assistance: 506
Total Contacts: 771
Training Participants: 2,152
Economic Impact: $14,248,810

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Hardeman County business won government contracts worth more than $14 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

A total of 14 law enforcement officials from Madison County attended the 40-hour crime scene course offered by the Law Enforcement Innovation Center (LEIC). Course topics include practical exercises in digital photography, crime scene diagramming and proper methods of casting footwear and tire impressions.

Two consultants with the County Technical Assistance Service (CTAS) assisted Hardeman County with claiming more than $200,000 for the county’s education board after fees from the state department of education decreased.

A law enforcement official from Hardeman County attended STOP Domestic Violence awareness training facilitated by LEIC. This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

District 43

Representative Paul Sherrell
District 43 - White, Grundy and Part of Warren Counties

Requests for Assistance: 614
Total Contacts: 893
Training Participants: 83
Economic Impact: $2,012,250

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Warren County business won government contracts worth more than $1.9 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

A law enforcement official from Grundy County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

A fire management consultant with the Municipal Technical Advisory Service (MTAS) wrote the job description for a new fire support specialist in Sparta. He also provided information to the city on how to protect their fire stations as part of the critical infrastructure.

The jail management consultant with the County Technical Assistance Service (CTAS) participated in a grant review for Grundy County. The county received the Office of Criminal Justice Program’s grant is for $65,000 a year for three years.

District 92

Representative Rick Tillis
District 92 - Marshall and Part of Franklin, Lincoln, and Marion Counties

Requests for Assistance: 1,081
Total Contacts: 1,965
Training Participants: 566
Economic Impact: $138,031,361

The Center for Industrial Services (CIS) conducted a Training within Industry (TWI) Job Instruction course for a company in Marshall County. Job Instruction training is designed to develop basic stability of your processes (standard work). This program teaches the method to instruct an operator how to perform a job correctly, safely and conscientiously. Economic
impact for the training exceeded $134 million in increased and retained sales for the company.

Ten law enforcement officials from Marshall, Franklin and Lincoln counties attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

A municipal management consultant with the Municipal Technical Advisory Service (MTAS) conducted a goal setting retreat for city of Lewisburg council members.

At the request of Marshall County, a finance consultant with the County Technical Assistance Service (CTAS) worked with county officials to draft an open records policy. The policy was adopted by the county commission.

The CTAS jail management consultant conducted a jail needs assessment for Marion County. By using CTAS for the study instead of a private company, the county was able to save $30,000.

District 31

Representative Ron Travis
District 31 - Bledsoe, Sequatchie, Rhea and Part of Roane County

Requests for Assistance: 692
Total Contacts: 1,212
Training Participants: 474
Economic Impact: $127,500

The County Technical Assistance Service (CTAS) helped Bledsoe, Sequatchie, Rhea and Roane counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A municipal management consultant with the Municipal Technical Advisory Service (MTAS) planned and implemented orientation for new board members in Spring City.

Four law enforcement officials from Sequatchie County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

CTAS staff assisted the Sequatchie County mayor and register of deeds with the new open records policy requirements.

District 40

Representative Terri Lynn Weaver
District 40 - Trousdale and Part of DeKalb and Sumner Counties

Requests for Assistance: 826
Total Contacts: 1,957
Training Participants: 257
Economic Impact: $1,884,923

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) a Sumner County business secured government contracts worth more than $1.8 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

Three DeKalb County law enforcement officers participated in the web-based crime scene investigation training offered by the Law Enforcement Innovation Center (LEIC).

The County Technical Assistance Service (CTAS) helped Smith, Trousdale, DeKalb and Sumner counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A Municipal Technical Advisory Service (MTAS) consultant worked with Hartsville and Trousdale County to assist with the revision of personnel policies. The consultant also delivered a presentation for Hartsville employees on the benefits of a sick leave bank.

District 42

Representative Ryan Williams
District 42 - Part of Putnam County

Requests for Assistance: 353
Total Contacts: 474
Training Participants: 179
Economic Impact: $44,309,260

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Putnam County business won government contracts worth more than $44 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The jail management consultant with the County Technical Assistance Service (CTAS) conducted a jail needs assessment for the sheriff and the jail administrator. By having CTAS conduct the study, the county saved $40,000.

A finance consultant with the Municipal Technical Advisory Service (MTAS) assisted the Baxter mayor and interim city recorder with the annual municipal budget, public notice, and budget submittal forms to be sent to the Office of State and Local Finance.

A Putnam County officer attended a Crime Scene Operations course offered by the Law Enforcement Innovation Center (LEIC). Practical exercises in this course include digital photography, crime scene diagramming, proper methods of casting footwear and tire impressions, basic bloodstain pattern analysis, dusting for prints, and proper methods for collecting, packaging, and preserving evidence.

Several finance officers from cities within Putnam County participated in Certified Municipal Finance Officer (CMFO) courses offered by MTAS. Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

District 41

Representative John Mark Windle
District 41 - Morgan, Jackson and Overton and Part of Fentress County

Requests for Assistance: 680
Total Contacts: 948
Training Participants: 150
Economic Impact: $418,500

The Center for Industrial Services (CIS) assisted an Overton County company with ISO14001 Internal Auditor training at their facility. Completing the training led to $311,000 in economic impact for the company.

A public works consultant with the Municipal Technical Advisory Service (MTAS) assisted the city of Livingston with industrial pre-treatment and plant operations at its water treatment plant.

At the request of Morgan County, the County Technical Assistance Service (CTAS) conducted a jail needs assessment. The commission adopted the recommendations from CTAS and voted to hire an architectural firm to look at space and programming needs for a jail expansion. By having CTAS conduct the study, the county was able to save $40,000.

A Jackson County law enforcement officer graduated from the 10-week National Forensic Academy (NFA), a program of the Law Enforcement Innovation Center (LEIC). NFA participants are challenged in the various disciplines of crime scene investigation through classroom instruction, lab activities, and field practicums in the specialized courses.

District 75

Representative Tim Wirgau
District 75 - Henry, Benton and Stewart Counties

Requests for Assistance: 471
Total Contacts: 603
Training Participants: 172
Economic Impact: $25,000

The County Technical Assistance Service (CTAS) helped Henry and Benton counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

An economic development specialist from Benton County completed the capstone project of the Tennessee Certified Economic Developer program offered by the Center for Industrial Services (CIS). The TCED program is tailored to give participants a broad-based knowledge of economic opportunities and trends, core components, and tools required to compete in today’s global economy, with a focus on economic development in Tennessee.

A municipal management consultant with the Municipal Technical Advisory
Service (MTAS) helped the city of Paris with an American with Disabilities Act compliance plan.

CIS and the Law Enforcement Innovation Center (LEIC) partnered to offer Response to an Active Shooter training at a business in Henry County.


Senators

Senators

District 15 District 17 District 9 District 16 Districts 6, 7 District 3 Districts 19, 20, 21 District 10 District 22 District 26 District 18 Districts 29, 30, 31, 33 District 28 District 12 District 27 District 23 District 4 District 5 District 8 District 32 District 2 District 25 District 1 District 24 District 14 District 11 District 13

District 15

Senator Paul Bailey
District 15 - Cumberland, Jackson, Overton, Bledsoe, Putnam, and White Counties

Requests for Assistance: 1,000
Total Contacts: 1,488
Training Participants: 329
Economic Impact: $44,645,260

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Putnam County business won government contracts worth more than $44 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

A Jackson County law enforcement officer graduated from the 10-week National Forensic Academy (NFA), a program of the Law Enforcement Innovation Center (LEIC). NFA participants are challenged in the various disciplines of crime scene investigation through classroom instruction, lab activities, and field practicums in the specialized courses.

A public works consultant with the Municipal Technical Advisory Service (MTAS) assisted the city of Livingston with indust rial pre-treatment and plant operations at its water treatment plant.

The County Technical Assistance Service (CTAS) helped Bledsoe County save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information

District 17

Senator Mark Pody
District 17 - Cannon, Clay, DeKalb, Macon, Smith, and Wilson Counties

Requests for Assistance: 894
Total Contacts: 1,370
Training Participants: 271
Economic Impact: $3,810,500

The County Technical Assistance Service (CTAS) helped Smith, DeKalb, Macon, Clay, Cannon and Wilson counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling,
funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) a Wilson County business secured government contracts worth more than $3.7 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

At the request of Mt. Juliet, the fire management consultant with the Municipal Technical Advisory Service (MTAS) assisted the city with work surrounding its improved ISO rating. He also assisted the fire department with several operational issues.

Eight officers from Wilson County attended a Crime Scene Operations course offered by the Law Enforcement Innovation Center (LEIC). Practical exercises in this course include digital photography, crime scene diagramming, proper methods of casting footwear and tire impressions, basic bloodstain pattern analysis, dusting for prints, and proper methods for collecting, packaging, and preserving evidence.

District 9

Senator Mike Bell
District 9 - Bradley, McMinn, Meigs, Monroe and Polk Counties

Requests for Assistance: 1,068
Total Contacts: 2,268
Training Participants: 357
Economic Impact: $6,047,500

A financial consultant with the Municipal Technical Advisory Service (MTAS) assisted Decatur with a comprehensive review of its water and sewer rates. After the findings, the city decided to raise its rates. The resulting increase meant an additional $35,000 for the city.

Staff with the County Technical Assistance Service (CTAS) worked with Polk County to amend its debt management policy in order to refund their existing debt. The previous policy would not allow the county to refund the debt from a fixed rate to a variable rate. The refund was able to save the county more than $5.9 million.

CTAS helped the counties in District 9 each save $12,500 by installing the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to have more efficient management of operations, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A law enforcement professional from Bradley County was one of more than 100 attendees of the National Forensic Academy Symposium hosted by the Law Enforcement Innovation Center (LEIC). The symposium drew law enforcement from across the country who addressed such topics as forensic application of genetic genealogy and aftermath of an active shooter: investigation and crime scene considerations.

District 16

Senator Janice Bowling
District 16 - Coffee, Franklin, Grundy, Marion, Sequatchie, Van Buren and Warren Counties

Requests for Assistance: 1,904
Total Contacts: 2,897
Training Participants: 727
Economic Impact: $1,046,940,611

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Coffee County business won government contracts worth more than $1 billion. PTAC consultants work with businesses across Tennessee to help coach them through the
federal government contract process.

The County Technical Assistance Service (CTAS) jail management consultant worked with the Coffee County sheriff on a jail staffing analysis. As a result of the analysis, the jail added eight positions which led to an economic impact for the county of $240,000.

A financial consultant with the Municipal Technical Advisory Service (MTAS) conducted a utility rate study for the city of Decherd. The city decided to raise the rates following the study, leading to an economic impact of $204,361.

A Marion County official attended the annual Women in Public Service symposium hosted by MTAS, CTAS and the Naifeh Center for Effective Leadership.

A municipal management consultant with MTAS helped the city of Dunlap review and purchase new energy efficient meters and solar lighting. The switch to energy efficient meters and lighting saved the city more than $90,000.

Two law enforcement officials from Warren County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

Districts 6, 7

Senator Becky Duncan Massey
District 6 - Part of Knox County

Senator Richard Briggs
District 7 - Part of Knox County

Requests for Assistance: 573
Total Contacts: 793
Training Participants: 1,847
Economic Impact: $14,345,027

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) several Knox County businesses secured government contracts worth more than $14 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The health and safety program manager with CIS conducted a hospital
decontamination course for 68 employees at a local hospital.

Two law enforcement officials from Knox County graduated from the Law
Enforcement Innovation Center’s (LEIC) National Forensic Academy. The academy is a 10-week training program, designed to meet the needs of law enforcement agencies in evidence identification, collection, and preservation. The goal of the academy is to prepare the crime scene investigator to recognize key elements and to improve the process of evidence recovery and submission.

More than 25 employees from cities within Knox County attended the Municipal Technical Advisory Service’s ((MTAS) Municipal Legislative Update last year.

A total of 12 Knox Countye employees participated in a County Government
Disaster Preparedness & Recovery course offered by the County Technical
Assistance Service (CTAS).

District 3

Senator Rusty Crowe
District 3 - Washington, Unicoi and Carter Counties

Requests for Assistance: 900
Total Contacts: 1,940
Training Participants: 648
Economic Impact: $338,723

The Center for Industrial Services (CIS) led a Lean Leader workshop series for a Washington County business. This series has 10 Lean manufacturing training modules with topics ranging from Lean Basics to Advanced Lean Culture Change. The training led to a 40 percent productivity improvement by rebalancing the work content to new customer demand. This led to an economic impact for the company of $280,000.

A County Technical Assistance Service (CTAS) GIS specialist worked with Carter County to develop, install and train employees on the CTAS County Highway Software database and GIS software program. The program tracks road, bridge and sign inventory and location, fuel usage, vehicle maintenance, materials, labor and equipment hours. By using CTAS, the county was able to save $12,500.

At the request of the town, a municipal management consultant with the Municipal Technical Advisory Service (MTAS) led a planning retreat with Unicoi staff as well as the board of mayor and aldermen.

Three Washington County law enforcement officials and four from Carter County attended the 40-hour crime scene course offered by the Law Enforcement Innovation Center (LEIC). Course topics include practical exercises in digital photography, crime scene diagramming and proper methods of casting footwear and tire impressions.

Districts 19, 20, 21

Senator Thelma Harper
District 19 - Part of Davidson County

Senator Steven Dickerson
District 20 - Part of Davidson County

Senator Jeff Yarbro
District 21 - Part of Davidson County

Requests for Assistance: 455
Total Contacts: 9,725
Training Participants: 1,333
Economic Impact: $717,642

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Davidson County business won government contracts worth more than $700,000. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

Three law enforcement officials from within Davidson County completed the Southeastern Leadership Academy offered by the Law Enforcement Innovation Center (LEIC). The academy, which is targeted toward middle management, challenges participants to develop their leadership styles to become more effective and progressive leaders.

A total of 10 employees from cities within Davidson County attended the Municipal Legislative Update facilitated by the Municipal Technical Advisory Service (MTAS).

A Davidson County official obtained the Certified Public Administrator designation after completing the County Technical Assistance Service’s (CTAS) County Officials Certificate Training Program (COCTP). COCTP, which offers a comprehensive review of county government, provides specialized, technical and managerial training to elected officials and their employees to help them run their office more effectively.

District 10

Senator Todd Gardenhire
District 10 - Bradley and part of Hamilton County

Requests for Assistance: 937
Total Contacts: 1,876
Training Participants: 686
Economic Impact: $1,212,578

A law enforcement professional from Bradley County was one of more than 100 attendees of the National Forensic Academy Symposium hosted by the Law Enforcement Innovation Center (LEIC). The symposium drew law enforcement from across the country who addressed such topics as forensic application of genetic genealogy and aftermath of an active shooter: investigation and crime scene considerations.

The County Technical Assistance Service (CTAS) helped Bradley County save
$12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

The Municipal Technical Advisory Service (MTAS) taught an Elected Officials
Academy (EOA) for 13 city of Chattanooga employees. The academy, designed exclusively for municipal elected officials, covers various aspects of municipal leadership and is composed of two levels of courses.

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Hamilton County business won government contracts worth more than $1 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

District 22

Senator Mark Green
District 22 - Stewart, Houston, and Montgomery Counties

Requests for Assistance: 446
Total Contacts: 581
Training Participants: 228
Economic Impact: $4,383,078

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Montgomery County business won government contracts worth more than $4 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The fire management consultant with the County Technical Assistance Service (CTAS) assisted Houston County with the review and expert approval of a USDA Rural Development grant. The county received the $250,000 grant and was able to purchase a new fire truck.

Two clerks from cities within Houston County attended the Municipal Technical Advisory Service’s Municipal Clerk Class.

CTAS helped Houston and Montgomery counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

District 26

Senator Dolores Gresham
District 26 - Chester, Decatur, Fayette, Hardeman, Hardin, Haywood, McNairy, and Henderson Counties

Requests for Assistance: 1,976
Total Contacts: 2,541
Training Participants: 730
Economic Impact: $19,636,581

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Hardeman County business won government contracts worth more than $14 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

CIS helped a Henderson County company save more than $5 million after conducting a multi-day operational assessment for the organization.

A fire management consultant with the Municipal Technical Advisory Service (MTAS) worked closely with the city of Rossville as it was going through an insurance services rating. The city’s rating changed from 7 to 5, resulting in a savings of $7,300.

A law enforcement officer from Chester County participated in the web-based crime scene investigation training offered by the Law Enforcement Innovation Center (LEIC).

The County Technical Assistance Service (CTAS) helped Fayette, McNairy, Chester, Decatur, Hardin, Haywood, Henderson and Hardeman counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

District 18

Senator Ferrell Haile
District 18 - Sumner, Trousdale and Part of Davidson Counties

Requests for Assistance: 1,042
Total Contacts: 11,328
Training Participants: 1,579
Economic Impact: $1,564,565

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) a Sumner County business secured government contracts worth more than $1.5 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The Municipal Technical Advisory Service (MTAS) conducted several Municipal Management Academy classes for employees of the city of Gallatin. The courses included Motivating your Workforce and Conflict Resolution.

Three law enforcement officials from within Davidson County completed the Southeastern Leadership Academy offered by the Law Enforcement Innovation Center (LEIC). The academy, which is targeted toward middle management, challenges participants to develop their leadership styles to become more effective and progressive leaders.

The County Technical Assistance Service (CTAS) helped Sumner and Trousdale counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

Districts 29, 30, 31, 33

Senator Lee Harris
District 29 - Part of Shelby County

Senator Sara Kyle
District 30 - Part of Shelby County

Senator Brian Kelsey
District 31 - Part of Shelby County

Senator Reginald Tate
District 33 - Part of Shelby County

Requests for Assistance: 1,021
Total Contacts: 2,307
Training Participants: 495
Economic Impact: $40,508,908

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) several Shelby County businesses secured government contracts worth more than $40 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

Two law enforcement officers from Shelby County attended the 40-Hour Crime Scene Management course offered by the Law Enforcement Innovation Center (LEIC). Practical exercises in this course include digital photography, crime scene diagramming, proper methods of casting footwear and tire impressions, basic bloodstain pattern analysis, dusting for prints, and proper methods for collecting, packaging, and preserving evidence.

A total of 15 finance officers from cities within Shelby County participated in Certified Municipal Finance Officer (CMFO) courses offered by the Municipal Technical Advisory Service (MTAS). Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

Some 23 Shelby County employees attended courses throughout the year as part of the County Technical Assistance Service’s (CTAS) County Officials Certificate Training Program. Courses include managing delegation and management essentials: confronting difficult employee behavior.

District 28

Senator Joey Hensley
District 28 - Giles, Lawrence, Lewis, Maury, Perry and Wayne Counties

Requests for Assistance: 1,089
Total Contacts: 1,820
Training Participants: 240
Economic Impact: $208,198,446

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) several Giles County businesses secured government contracts worth more than $111 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

A law enforcement official from Maury County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

At the request of the city of Lynnville, a municipal management consultant with the Municipal Technical Advisory Service (MTAS) assisted the city with reviewing and updating its city charter.

The jail management consultant with the County Technical Assistance Service (CTAS) conducted a jail needs assessment for the Lewis County sheriff and presented his findings. By using CTAS to conduct the study, the county was able to save $40,000.

A finance consultant with CTAS assisted Perry County on a Tennessee Department of Environment and Conservation grant application. The county ultimately received the grant worth $200,000.

District 12

Senator Ken Yager
District 12 - Campbell, Fentress, Morgan, Rhea, Roane, Pickett and Scott Counties

Requests for Assistance: 1,392
Total Contacts: 2,010
Training Participants: 540
Economic Impact: $210,000

The fire management consultant with the County Technical Assistance Service (CTAS) assisted Campbell County with the review and expert approval of a USDA Rural Development grant. The county received the $170,000 grant and was able to purchase a new fire truck.

CTAS helped Campbell, Fentress, Morgan, Rhea, Roane, Pickett and Scott counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A municipal management consultant with the Municipal Technical Advisory Service (MTAS) planned and implemented orientation for new board members in Spring City.

Two law enforcement officials from Morgan County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

An economic development specialist from Rhea County completed the capstone project of the Tennessee Certified Economic Developer program offered by the Center for Industrial Services (CIS). The TCED program is tailored to give participants a broad-based knowledge of economic opportunities and trends, core components, and tools required to compete in today’s global economy, with a focus on economic development in Tennessee.

District 27

Senator Ed Jackson
District 27 - Madison, Crockett, Dyer, Lake and Lauderdale Counties

Requests for Assistance: 1,081
Total Contacts: 1,609
Training Participants: 2,076
Economic Impact: $37,237,060

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Dyer County business won government contracts worth more than $24 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

CIS also assisted a Crocker County business with a safety and environmental audit that ultimately led to $12.4 million in retained and increased sales for the company.

The County Technical Assistant Service (CTAS) helped Lauderdale County save $12,500 by installing the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to have more efficient management of operations, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A law enforcement management consultant with the Municipal Technical Advisory Service (MTAS) assisted the Jackson Police Department with a study on the impact of 12-hour shifts on overtime.

A total of 14 law enforcement officials from Madison County attended the 40-hour crime scene course offered by the Law Enforcement Innovation Center (LEIC). Course topics include practical exercises in digital photography, crime scene diagramming and proper methods of casting footwear and tire impressions.

District 23

Senator Jack Johnson
District 23 - Williamson County

Requests for Assistance: 285
Total Contacts: 654
Training Participants: 413
Economic Impact: $18,031

Procurement Technical Advisory Center (PTAC) consultants with the Center for Industrial Services (CIS) worked closely with a Williamson County business to assist it with the government contracting process. This included advising the company on bid match opportunities and introducing the business to government entities that could use its services. The assistance ended with the business securing a government contract worth more than $5,000.

The County Technical Assistance Service (CTAS) helped Williamson County save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

Two law enforcement officers from Williamson County attended Command Level Leadership training offered by the Law Enforcement Innovation Center (LEIC). This three-day course is the capstone of LEIC’s leadership program and serves executive level law enforcement personnel. This training is held annually and covers topics such as stress management, counseling, evaluations, problem employees, executive leadership, officers in crisis and media relations.

Several finance officers from cities within Williamson County participated in Certified Municipal Finance Officer (CMFO) courses offered by the Municipal Technical Advisory Service (MTAS). Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

District 4

Senator Jon Lundberg
District 4 - Sullivan, Carter, and Johnson Counties

Requests for Assistance: 601
Total Contacts: 1,305
Training Participants: 295
Economic Impact: $62,853,640

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Sullivan County business won government contracts worth more than $62 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

A County Technical Assistance Service (CTAS) GIS specialist worked with Carter County to develop, install and train employees on the CTAS County Highway Software database and GIS software program. The program tracks road, bridge and sign inventory and location, fuel usage, vehicle maintenance, materials, labor and equipment hours. By using CTAS, the county was able to save $12,500.

The fire management consultant with CTAS helped Johnson County apply for a U.S. Department of Agriculture Rural Development grant. The county received the grant and was able to buy a new fire truck.

Three Washington County law enforcement officials and four from Carter County attended the 40-hour crime scene course offered by the Law Enforcement Innovation Center (LEIC). Course topics include practical exercises in digital photography, crime scene diagramming and proper methods of casting footwear and tire impressions.

A human resources consultant with the Municipal Technical Advisory Service (MTAS) assisted the city of Bristol with revising its annual performance review forms and processes.

Three law enforcement officials from within Sullivan County completed the Southeastern Leadership Academy offered by LEIC. The academy, which is targeted toward middle management, challenges participants to develop their leadership styles to become more effective and progressive leaders.

District 5

Lieutenant Governor Randy McNally
District 5 - Anderson, Loudon, and Part of Knox Counties

Requests for Assistance: 1,581
Total Contacts: 2,275
Training Participants: 1,993
Economic Impact: $25,235,347

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) several Knox County businesses and an Anderson County company secured government contracts worth more than $24 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The County Technical Assistance Service (CTAS) worked with the Tennessee Department of Education and the Loudon County Education Board to craft a reduction in fees from the county to the state. The new agreement resulted in more than $190,000 for the county.

A finance officer from a city within Loudon County participated in Certified Municipal Finance Officer (CMFO) courses offered by the Municipal Technical Advisory Service (MTAS). Courses included financial reporting, governmental accounting, internal control and auditing and municipal budgeting.

Two law enforcement officials from Knox County graduated from the Law Enforcement Innovation Center’s (LEIC) National Forensic Academy. The academy is a 10-week training program, designed to meet the needs of law enforcement agencies in evidence identification, collection, and preservation. The goal of the academy is to prepare the crime scene investigator to recognize key elements and to improve the process of evidence recovery and submission.

District 8

Senator Frank S. Niceley
District 8 - Claiborne, Grainger, Hancock, Hawkins, Jefferson and Union Counties

Requests for Assistance: 1,737
Total Contacts: 2,911
Training Participants: 318
Economic Impact: $17,128,027

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Claiborne County business won government contracts worth more than $12 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The County Technical Assistance Service (CTAS) helped Claiborne, Grainger, Hancock, Hawkins, Jefferson and Union counties each save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A county government consultant with CTAS developed a request for proposal for jail medical services for Grainger County. The county was able to save close to $160,000 by changing the medical services provider.

At the request of Bean Station, a technical consultant with the Municipal Technical Advisory Service (MTAS) provided bid specifications and consultation for city road resurfacing projects. Her assistance was able to save the city more than $700,000.

Two Hawkins County law enforcement professionals attended the Command Level Leadership training offered by the Law Enforcement Innovation Center (LEIC). This three-day course is the capstone of LEIC’s leadership program and serves executive level law enforcement personnel.

District 32

Senator Mark Norris
District 32 - Tipton and Part of Shelby County

Requests for Assistance: 1,372
Total Contacts: 2,950
Training Participants: 597
Economic Impact: $40,541,420

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC) several Shelby County businesses secured government contracts worth more than $40 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The County Technical Assistance Service (CTAS) helped Tipton County save $12,500 by maintaining and updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to operate more efficiently, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A fire management consultant with the Municipal Technical Advisory Service (MTAS) worked with Covington to review a grant application from the fire department. The city received the grant worth more than $20,000.

A Tipton County economic development specialist attended the Tennessee Basic Economic Development Course hosted by CIS. This four-day comprehensive course, accredited by the International Economic Development Council (IEDC), focuses on the fundamental concepts, tools and practices needed to be successful in today’s complex economic environment.

Nine Tipton County law enforcement officers attended a Verbal De-Escalation course offered by the Law Enforcement Innovation Center (LEIC). The training educates officers to de-escalate a volatile situation before having to use force.

District 2

Senator Art Swann
District 2 - Blount and Sevier Counties

Requests for Assistance: 1,092
Total Contacts: 2,640
Training Participants: 701
Economic Impact: $39,070,601

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Sevier County business and several Blount County companies won government contracts worth more than $38 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

Six law enforcement officers from Blount County attended the First Line Leadership and Supervision course offered by the Law Enforcement Innovation Center (LEIC). This training helps first line supervisors identify the roles of effective leadership, develop communication skills and motivation techniques to ensure team effectiveness and identify strategies to coach problem employees for improve work performance.

A human resources consultant with the Municipal Technical Advisory Service (MTAS) assisted Friendsville with updating several personnel policies.

The fire management consultant with the County Technical Assistance Service (CTAS) also serves as the state mutual aid coordinator. In that role, he deployed regional first responders to Gatlinburg and Pigeon Forge during the November 2016 wildfires. The fire management consultant with the Municipal Technical Advisory Service (MTAS) assisted the Pigeon Forge Fire Department with seeking mutual aid reimbursement; and a CIS health and safety manager helped the Pigeon Forge department with structural assessments after the fires.

District 25

Senator Kerry Roberts
District 25 - Cheatham, Dickson, Hickman, Humphreys, and Robertson Counties

Requests for Assistance: 843
Total Contacts: 1,577
Training Participants: 489
Economic Impact: $1,040,054

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Hickman County business won government contracts worth more than $800,000. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

A county government consultant with the County Technical Assistance Service (CTAS) helped Hickman County officials with assessing their local litigation taxes. The county decided to increase general session, jail and courtroom security litigation taxes. This led to a $122,000 increase in funding for the county.

CTAS helped the counties in District 25 each save $12,500 by installing the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to have more efficient management of operations, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

At the request of Springfield city officials, a human resources consultant with the Municipal Technical Advisory Service (MTAS) assisted the city with the search for and hiring of its new city manager.

Two Dickson County law enforcement officers attended a Crime Scene Operations course offered by the Law Enforcement Innovation Center (LEIC). Practical exercises in this course include digital photography, crime scene diagramming, proper methods of casting footwear and tire impressions, basic bloodstain pattern analysis, dusting for prints, and proper methods for collecting, packaging, and preserving evidence.

District 1

Senator Steve Southerland
District 1 - Cocke, Greene, Hamblen, and Sevier Counties

Requests for Assistance: 1,524
Total Contacts: 3,551
Training Participants: 718
Economic Impact: $3,630,946

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Sevier County business won government contracts worth more than $2.4 million. A Hamblen County operation received contracts worth more than $100,000. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The fire management consultant with the County Technical Assistance Service (CTAS) also serves as the state mutual aid coordinator. In that role, he deployed regional first responders to Gatlinburg and Pigeon Forge during the November 2016 wildfires. The fire management consultant with the Municipal Technical Advisory Service (MTAS) assisted the Pigeon Forge Fire Department with seeking mutual aid reimbursement; and a CIS health and safety manager helped the Pigeon Forge department with structural assessments after the fires.

CTAS helped the counties in District 1 each save $12,500 by installing the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to have more efficient management of operations, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

A Greene County law enforcement official attended the two-day First Line Leadership and Supervision course offered by the Law Enforcement Innovation Center (LEIC). This training helps first line supervisors identify the roles of effective leadership, develop communication skills and motivation techniques to ensure team effectiveness and identify strategies to coach problem employees for improve work performance.

District 24

Senator John Stevens
District 24 - Benton, Carroll, Gibson, Henry, Obion, and Weakley Counties

Requests for Assistance: 1,866
Total Contacts: 2,636
Training Participants: 592
Economic Impact: $19,298,750

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Weakley County business won government contracts worth more than $15 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The County Technical Assistance Service (CTAS) helped Weakley, Obion, Benton, Gibson, Henry and Carroll counties each save $12,500 by updating the CTAS Highway Program and GASB34 Asset Management software. The software allows the highway department to have more efficient management of operations, including maintenance analysis and scheduling, funding allocation requests, elimination of some field/site visits, and the streamlined ability to provide information.

Four law enforcement officials from Carroll County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

A municipal management consultant with the Municipal Technical Advisory Service (MTAS) assisted the city of Kenton with changing the purchasing requirements in its charter and adopting a new purchasing policy.

District 14

Senator Jim Tracy
District 14 - Bedford, Lincoln, Marshall, Moore and Parts of Rutherford Counties

Requests for Assistance: 893
Total Contacts: 2,009
Training Participants: 1,743
Economic Impact: $138,524,917

The Center for Industrial Services (CIS) conducted a Training within Industry (TWI) Job Instruction course for a company in Marshall County. Job Instruction training is designed to develop basic stability of your processes (standard work). This program teaches the method to instruct an operator how to perform a job correctly, safely and conscientiously. Economic impact for the training exceeded $134 million in increased and retained sales for the company.

At the request of Marshall County, a finance consultant with the County Technical Assistance Service (CTAS) worked with county officials to draft an open records policy. The policy was adopted by the county commission.

Two law enforcement officials from Bedford County attended STOP Domestic Violence awareness training facilitated by the Law Enforcement Innovation Center (LEIC). This 32-hour course provides instruction for investigating domestic violence incidents. The participants are better equipped to handle domestic violence situations as well as provide resources for victims.

At the request of the city of Fayetteville, the Municipal Technical Advisory Service (MTAS) fire management consultant facilitated a work session with elected officials and staff of the fire department. The session focused on the public water system, the use of fire hydrants and the water supply.

District 11

Senator Bo Watson
District 11 - Part of Hamilton County

Requests for Assistance: 779
Total Contacts: 1,648
Training Participants: 553
Economic Impact: $1,200,078

With assistance from the Center for Industrial Services’ (CIS) Procurement Technical Assistance Center (PTAC), a Hamilton County business won government contracts worth more than $1 million. PTAC consultants work with businesses across Tennessee to help coach them through the federal government contract process.

The jail management consultant with the County Technical Assistance Service (CTAS) conducted a jail bed space projection for the proposed Hamilton County jail. The county saved more than $40,000 by using CTAS for the study.

The Municipal Technical Advisory Service (MTAS) taught an Elected Officials Academy (EOA) for 13 city of Chattanooga employees. The academy, designed exclusively for municipal elected officials, covers various aspects of municipal leadership and is composed of two levels of courses.

More than 30 law enforcement professionals from within Hamilton County attended the First Line Leadership and Supervision course offered by the Law Enforcement Innovation Center (LEIC). This training helps first line supervisors identify the roles of effective leadership, develop communication skills and motivation techniques to ensure team effectiveness and identify strategies to coach problem employees for improve work performance.

District 13

Senator Bill Ketron
District 13 - Part of Rutherford County

Requests for Assistance: 344
Total Contacts: 1,598
Training Participants: 1,598
Economic Impact: $727,917

A Rutherford County business realized more than $650,000 in savings and increased sales after receiving workplace organization training from the Center for Industrial Services (CIS) and implementing changes.

Six law enforcement officers from Rutherford County were among the more than 100 attendees of the National Forensic Academy Symposium hosted by the Law Enforcement Innovation Center (LEIC). The symposium drew law enforcement from across the country who addressed such topics as forensic application of genetic genealogy and aftermath of an active shooter: investigation and crime scene considerations.

At the request of the Rutherford County clerk, a finance consultant with the County Technical Assistance Service (CTAS) researched best practices for the collection of hotel-motel taxes from Air BNB operators and users.

An economic development specialist from Rutherford County attended the Tennessee Marketing and Attraction course offered by CIS.