Consultant II, LEIC865.946.3234 | 1201 Oak Ridge Turnpike, #101, Oak Ridge, TN 37830
Dan joined LEIC in 2014 and comes from Minnesota where he worked as a community service officer, sworn police officer and crime scene evidence officer from 2003-2014. While working full-time as a police officer Dan also worked as a Medicolegal Death Investigator for the Minnesota Regional Medical Examiner's Office and covered over 5 counties in and around the Twin Cities, Minnesota metropolitan area. Dan has extensive training in the field of forensic science, patrol operations/tactics, and crisis intervention. Dan is a member of the International Association for Identification (IAI), The International Association of Bloodstain Pattern Analysts (IABPA), MN Crisis Intervention Team (CIT), and holds a Peace Officers license from the MN Board of Peace Officer Standards and Training (POST). While an Officer, Dan recieved awards for Distinguished Service (2013) and the Life Saving Award (2014).
Dan is the Past-President of the Minnesota Division of the International Association for Identification and currently serves on the International Association for Identification crime scene subcomittee. Dan was elected to the Tennessee IAI Board of Directors in late 2017 where he currently serves and continues to remain actively involved in the field of forensic science. Dan has a Bachelor of Science degree from Metropolitan State University and a Master's degree in Organizational Leadership from Concordia University, St. Paul, Minnesota. Dan authored a children's book aimed at introducing kids to forensic science and police officers without the need to display violence. The book is titled, Officer Dan Looks for Clues-An introduction to forensic science for kids.
Dan's role with the LEIC is to oversee the planning, development, resourcing, instruction and execution of the UT's National Forensic Academy (NFA), the NFA Collegiate course, and other crime scene investigative programs offered by the LEIC. Dan is also responsible for the development and managment of the NFA alumni organization including website, updates and bi-annual NFA retraining opportunities for Alumni; managing the budget for the associated programs and reporting of federal grants and contracts; support development of new and revised law enforcement curriculum, evaluation and assessment of courses, conferences and symposiums; and frequent contact with law enforcement, medical examiners, forensic subject matter experts, federal, state and local officials.
In August of 2016, Dan recieved the 'Collaboration of the Year' award from the Institute for Public Service. Dan shares this honor with his colleagues: Melanie Wolfenbarger, Dr. Bill Bass, Dr. Murray Marks, Dr. Arpad Vass, Dr. Kevin Hoyt, and Martin Schubert. This award was presented for their work to establish the Outdoor Forensic Training Center (OFTC) which has human remains on the surface and buried for law enforcement training to learn how to excavate a clandestine grave, collect entomological evidence, and study human decomposition.
Administrative Specialist II - Training, MTAS865.974.9140 | 1610 University Avenue, Knoxville, TN 37921
Doug has been with MTAS since 2006. Currently an Administrative Specialist in the Training Department, he primarily works with the Municipal Management Academy and the Elected Officials Academy programs.
Doug has an undergraduate degree in Political Science and a Master's degree in Education from the University of Tennessee.
In his spare time Doug likes traveling, sports and food.
Public Works Consultant, MTAS731.425.4785 | 605 Airways Blvd. Suite 109, Jackson, TN 38301
Jackson IPS Office Manager
Secretary, Tennessee Stormwater Association
Former Education Co-Chair,Tennessee Chapter of the American Public Works Association
Former Branch President, West Tennessee Branch, Tennessee Chapter of the American Public Works Association
B.S., Civil Engineering, Tennessee Technological University, 1983
John Chlarson has over 30 years’ experience in a wide variety of engineering applications, having worked for government, industry, and private consulting. He established and ran a materials testing laboratory approved by the Corps of Engineers and the Department of Energy. He has also been the engineer in responsible charge for engineering offices for firms in both Tennessee and Kentucky. Mr. Chlarson was also a City Engineer, responsible, among other things, for a comprehensive Storm Water Management Program. He has had extensive experience in the design, review, and implementation of storm water control structures and measures.
John Chlarson was the lead in MTAS’s role as the prime contractor for the Tennessee Department of Environments and Conservation’s EPA Construction Stormwater Initiative Grant to develop selection criteria and training programs for stormwater Qualified Local Programs. John assisted Robert Haley, (former) Assistant Manager of the Permit Section of the Division of Water Pollution Control, in developing Tennessee’s first Phase II Permit and NOI, and the Annual Report. John also worked with Sidney J. Hemsley, J.D., in co-authoring a statewide Model Stormwater Ordinance and a statewide Model Stormwater Utility Ordinance for municipalities in the State of Tennessee. John has also assisted in the presentation of several previous Phase II classes across the State of Tennessee. He is actively involved in monitoring developments in the NPDES Phase II permit regulations, and is the lead contact on Phase II for the Municipal Technical Advisory Service.
Municipal Management Consultant, MTAS731.425.4782 | 605 Airways Blvd. Suite 109, Jackson, TN 38301
I grew up in the Washington DC. area. After high school I enlisted in the Air Force and served 21 years, living overseas in the Philippines and Germany. After the Air Force I went to work for the City of McKenzie, Tennessee as their City recorder and Finance Director. Before joining the IPS staff in 2010, I served the City of Clifton, Tennessee as their City Manager.
Resource Program Manager, CIS931.626.5321 | 193 Polk Ave., Suite C, Nashville, TN 37210
Specialist II, MTAS865.974.9844 | 1610 University Avenue, Knoxville, TN 37921
Safety Consultant, CIS865.974.6621 | 105 Student Services Building, Knoxville, TN 37996
I have been in the Fire service for 37 years. I became the first Haz Mat Inspector in the City of San Jose, Califonia. I am an OSHA outreach instructor and a Past International Association of Firefighters outreach instructor. I had a Occupational Safety Company in California, from 1990 to 2008. Relocated to east Tennessee, to be close to grandkids.
Training Specialist, NCEL865.974.6627 | 1610 University Ave., Knoxville, TN 37921
Trent Clagg serves as a Training Specialist of the Naifeh Center for Effective Leadership (NCEL) at the University of Tennessee's Institute of Public Service. Originally from Idaho, Trent Clagg has been involved in service and leadership for several years. He is the product of three generations of leaders and speakers. He is a graduate of Lee University earning a degree in Communications, with an emphasis in Telecommunications. Later on he received his Master’s degree in Educational Leadership from Lincoln Memorial University. He married Mary Hamilton in 2000, and they moved to Lenoir City, TN. In 2002, he accepted the position as the Manager of the Clayton Performing Arts Center at Pellissippi State Community College in Knoxville, TN. After serving almost ten years, Trent accepted a position at Lincoln Memorial University to work in the Assessment department and successfully aided the Carter and Moyers School of Education in attaining the honorable National Council for the Accreditation of Teacher Accreditation (NCATE). Trent has served in multiple leadership capacities in his career including a local non-profit where he has served as a motivational speaker since 2006. He has been a featured speaker at several camps in the Pacific Northwest as well as many venues in East Tennessee. He enjoys spending time with his family, discovering the outdoors, and horseback riding. Trent and his wife Mary have three beautiful daughters, Abby, Annabeth, & Amelia.
Training Coordinator, LEIC865.947.3201 | 1201 Oak Ridge Turnpike, Oak Ridge, TN 37830
Greg Coker Joined UT’s Law Enforcement Innovation Center (LEIC) Team in April 2016 as a Training Coordinator for the numerous courses facilitated and conducted by the LEIC. Greg came to LEIC after a 26 year career with the Knoxville Police Department where he retired as a Lieutenant. During his police career, he served in the Criminal Investigations Division, the Patrol Division, and the Support Services Division. His leadership positions included assignments with supervisory responsibility over Patrol squads, Records, Crime Analysis, Technical Services, and the Organized Crime/Narcotics Unit. He served on special teams including the Special Operations Squad, the Search and Rescue Team, and the Mobile Field Force. Greg served on the Governor’s Counter Terrorism task force and taught in the area of Homeland Security. Greg also served as the department’s Primary Defensive Tactics Instructor and was a firearms instructor assisting with those curriculums at the Knoxville Police Department’s Training Academy. Prior to beginning work with the police department in 1990, Greg served three years on active duty in the United States Army in the Military Police Corps. Continuing on to 26 years of combined service in the Army Reserve and National Guard, Greg also worked as a Nuclear/Biological/Chemical Specialist, a Civil Affairs Specialist, and a Cavalry Scout.
Greg is a graduate of the Southern Police Institute’s Administrative Officer’s Course. He holds a Bachelor of Science Degree in Criminal Justice from Bethel University and an Associate of Applied Science Degree from Roane State Community College.
Fire Management Consultant, MTAS615.532.7108 | 226 Capitol Blvd., Suite 606, Nashville, TN 37219
Steven Cross is a Fire Management Consultant with the University of Tennessee Municipal Technical Advisory Service (MTAS). He joined MTAS on July 9, 2017. His duties include providing technical assistance and consulting services for municipal governemnt leaders in all areas of fire department and emergency services management as well as serving as a resource for state-wide professional associations.
Steven joined the fire service as a municipal firefighter in 1986. He served for over 27 years with the Columbia Fire Department, the last 17 years as Columbia’s Deputy Fire Chief and Fire Chief. Prior to joining the University of Tennessee, Steven served in the Tennessee State Fire Marshal's Office's Fire Fighting Personnel Standards and Education Commission.
- Bachelor of Science in Fire Science Administration from Waldorf University in Forrest City, Iowa
- Fire Officer Level IV IFSAC / ProBoard from Alabama Fire College in Tuscaloosa, Alabama
PROFESSIONAL ACCREDITATIONS AND AFFILIATIONS
- Chief Fire Officer designation (CFO), Commission on Fire Accreditation International
- Tennessee Fire Chiefs Association
- Tennessee All Hazards Incident Management Team, Assistant State Plan Coordinator
- Public Entity Risk Management, Insurance Institute of America
Health and Safety Team Leader, CIS865.974.2009 | 1610 University Avenue, Knoxville, TN 37921
TMBP Coordinator, MTAS865.974.7441 | 1610 University Ave., Knoxville, TN 37923
Solutions Consultant, CIS731.425.4740 | 605 Airways Boulevard, Suite 109, Jackson, TN 38301
Doctor of Education
Master of Business Administration
BS Public Administration
Certificate in Community College Teaching & Leadership
Jackson Housing Authority Commissioner
Member American Institute for Certified Planners
Adjunct College Professor
Manager of Information Technology and Environmental Services, CTAS615.532.3555 | 226 Capitol Boulevard Building, Suite 400, Nashville, TN 37219
Executive Director, NCEL865.974.9830 | 1610 University Avenue, Knoxville, TN 37921
Dr. Macel Ely serves as Director of the Naifeh Center for Effective Leadership (NCEL) at the University of Tennessee’s Institute for Public Service. The purpose of the NCEL is to provide training and professional growth to leaders at all levels, from the emerging supervisor to the experienced senior executive. Prior to coming to serve in this role, Dr. Macel Ely, served as training manager for the University of Tennessee’s Municipal Technical Advisory Service (MTAS). During that time, Dr. Ely oversaw multiple training programs including the Municipal Court Clerk Program, Elected Officials Academy, Municipal Management Academy, Municipal Administration Program and the Certified Municipal Finance Officer programs.
Dr. Ely has earned a bachelor’s degree in political science from Lee University and Kentucky Wesleyan College and a master’s degree in public administration and a doctoral degree in educational leadership from the University of Tennessee at Knoxville. He has earned the Certified Professional in Learning and Performance (CPLP) certification through the Association for Talent Development (ATD) and also has professional certificates in the areas of coaching, leadership program development and training management. Recently awarded the 2015 Robert S. Hutchison Outstanding Public Service Professional Award, Dr. Ely has also authored a book entitled Ain’t No Grave which has been featured in such media outlets as CNN Headline News, National Public Radio, and the British Broadcasting Corporation. This literary work was nominated for best historical research by the Association of Recorded Sound Collections. Dr. Macel Ely also serves on charitable boards across the country. He and his wife, Jamie, reside in Walland with their son, Silas and daughter, Elizabeth.
Training Consultant, MTAS615.253.6385 | 226 Capitol Blvd Suite 606, Nashville, TN 37219
Kurt Frederick is a training consultant with the University of Tennessee Municipal Technical Advisory Service (MTAS). He has been with MTAS since 1999. Part of his duties include administering the state wide Municipal Administration Program, Municipal Management Academy, Administrative Hearing Officer training program and he also works with curriculum development involving all programs.
Prior to joining UT, Kurt was coordinator of a National Science Foundation multi-disciplinary curriculum development grant for Nashville State Technical Institute. He also worked for the State of Tennessee Department of Finance Administration as an administrative budget analyst and was responsible for the law enforcement, judicial and military budgets. During his tenure with the department of Finance and Administration he administered the Federal Edward Bryne State and Local Law Enforcement Assistance grant program, which assisted in drug eradication.
Kurt has a Bachelor of Science in Business Administration from Memphis State University and his Master of Science in Human Resource Development from the University of Tennessee.
Chief Information Officer, IPS865.974.4944 | 1610 University Avenue, Knoxville, TN 37921
Executive Director, LEIC865.946.3221 | 1201 Oak Ridge Turnpike Suite 101, Oak Ridge, TN 37830
Don Green became the Executive Director for the LEIC on December 1, 2009. Don Green joined the LEIC in April 2008 when he retired as Deputy Chief of Police with the Knoxville Police Department, having served there since 1979. He has over thirty-one years of law enforcement experience. Prior to his full time employment, he was affiliated with both LEIC and Fox Valley Technical College presenting on leadership, ethics, school safety and community policing.
While at the Knoxville Police Department, his assignments included Division Commander of the Criminal Investigations Division and Support Services Division. During his career he served as SWAT team leader and commander, on the Haz-Mat Response Team, Marine Unit, Bicycle Unit, and as an Accident Reconstructionist, as well as on patrol and investigative assignments. He has been involved in training both for KPD and on a national and international basis in areas such as leadership, ethics, community policing, tactical operations, school safety, and homeland security. He has also published numerous articles for Law and Order magazine.
Green holds a Bachelor of Science degree in Psychology and a Master of Science in Criminal Justice, both from The University of Tennessee. In 2011 he completed an Education Specialist degree from Lincoln Memorial University. He is a graduate of the 204th session of the FBI National Academy and the 28th Session of the Senior Management Institute for Police (PERF). He presently serves as the 1st Vice President for the TN Chapter, FBI National Academy Associates and Secretary on the Board for Allies for Substance Abuse Prevention (ASAP) in Anderson County, TN.
Specialist II, LEIC865.946.3201 | 1201 Oak Ridge Turnpike, Oak Ridge, TN 37830
Chris is LEIC's Training Specialist and oversees various courses, including the U.S. Department of State’s international weapons of mass destruction segments as well as the TN Office of Criminal Justice Program's STOP domestic violence initiative. Chris also serves as an instructor for several of LEIC’s classes, including security and vulnerability, domestic violence, leadership, emergency management, active shooter response for businesses & corporations, and others as needed. Prior to joining LEIC, he was a sworn Officer for the Kingsport Police Department. He has also worked as a supervisor in the alternative energy field, building various wind energy sites in many regions across the country and internationally.
Chris is certified through the American Crime Prevention Institute as a Crime Prevention Specialist and a Security Assessment Specialist. He is also a Certified Practitioner of the Myers-Briggs Type Indicator instrument (MBTI).
Chris is currently pursuing his Doctor of Education in leadership and professional practice. He has an MBA with a specialization in Human Resource Management from King University, a Bachelor’s Degree in Criminal Justice from East Tennessee State University, and an Associate’s Degree in Applied Science from Northeast State Community College. He is an active member in the Smoky Mountain Chapter of the American Society for Industrial Security (ASIS International) and the TN Association of Chiefs of Police (TACP). He also serves on the TN Department of Education's Law, Public Safety, Corrections and Security Industry Advisory Council.
Program Enrichment Manager, LEIC865.946.3201 | 1201 Oak Ridge Turnpike, Oak Ridge, TN 37830
Jeff Lindsey joined UT’s Law Enforcement Innovation Center (LEIC) Team in January 2016 as the Program Manager. In the Program Manager’s role he is responsible for ensuring all of the LEIC’s offerings, to include the National Forensic Academy, leadership, and specialty courses, are highly effective and relevant to the needs of law enforcement practitioners. Lindsey came to the LEIC after a 26 year career with the Federal Bureau of Investigation. During his FBI career, he served in a variety of investigative, tactical, training, senior leadership, and program/project management assignments in the field, as well as within headquarters entities. He had been an active FBI-certified instructor in several areas throughout his career since 1990. Of note, Lindsey served as a Supervisor, Instructor, and Program Manager in the FBI Academy’s Physical Training and Firearms Training Units and the Leadership Development Institute. Prior to entering on duty with the FBI in 1989, Lindsey served as a Deputy Sheriff with the Jefferson County Sheriff’s Department and as an Airborne-Ranger qualified Military Intelligence Officer in the U.S. Army.
In addition to being a graduate of several FBI leadership and executive development courses, Lindsey is a graduate of the U.S. Marine Corps Command and Staff residence course and the U.S. Army War College Defense Strategy Course. He holds a Bachelor of Arts Degree in Political Science from Carson – Newman College, a Master of Military Studies Degree from the Marine Corps University, and a Doctor of Philosophy of Education with a specialization in Organizational Leadership from Northcentral University. His dissertation research focused on the leadership development needs of rising law enforcement leaders.
IPS Consultant, CIS615.532.3012 | 193 Polk Ave., Suite C, Nashville, TN 37210
Online Training Specialist, LEIC865.946.3219 | 1201 Oak Ridge Turnpike Suite 101, Oak Ridge, TN 37830
Emily Miller is a Curriculum Specialist with the LEIC. She joined the LEIC in June 2008. Miller hails from Chicago, Illinois and after completing her bachelor’s degree she relocated to south Florida, where she worked for the national leadership organization LeadAmerica as a Program Coordinator and Leadership Specialist. Miller co-developed LeadAmerica’s college-accredited personal development curriculum and facilitated experiential learning workshops to over 4,000 high school and college-aged students throughout the United States. During her graduate studies she was a Coordinator to the Women & Politics Institute's International Women as Leaders program at American University funded by a grant from the Library of Congress.
Miller has authored a number of successful grants for LEIC and conducts needs assessments as well as validations on all of LEIC's programs.
Miller graduated magna cum laude in both her B.A. and M.A. degrees. She holds a Bachelor of Arts degree from DePaul University in Secondary Education and English, and a master’s degree in International Training and Education from American University in Washington, DC. Her and her husband have three children - a set of boy/girl twins (Franklin and Elizabeth), and another daughter Caroline.
Training Coordinator, NCEL865.974.6624 | 1610 University Avenue, Knoxville, TN 37921
Patrick Mills serves as Coordinator of the Naifeh Center for Effective Leadership (NCEL) at the University of Tennessee’s Institute of Public Service. Before coming to NCEL, Patrick Mills served as Training Coordinator for University of Tennessee’s Municipal Technical Advisory Service (MTAS). While at MTAS, Mills coordinated events statewide for the many programs MTAS offers. Mills has earned a Bachelor’s Degree in Political Science from the University of Tennessee. He is an active member of the Association for Talent Development (ATD). Patrick Mills is from Maryville, Tennessee; he is an active member in the community and in his free time, loves being outdoors, traveling and playing golf.
Program Manager III, MTAS865.974.0416 | 1610 University Avenue, Knoxville, TN 37921
- Master of Science in Environmental Engineering, University of North Carolina at Chapel Hill, N.C.
- Bachelor of Science in Civil Engineering, Virginia Polytechnic Institute, Blacksburg, VA
PROFESSIONAL REGISTRATIONS AND AFFILIATIONS
- Registered Professional Engineer in Tennessee, North Carolina and Virginia
- Member American Public Works Association (APWA)
- Secretary of TN Chapter APWA since 2003
Technical Consulting Program Manager: Manage MTAS’ eight technical consultants responsible for delivering fire, police, information technology, human resources, public works and utility services throughout the state.
Consulting: Work with municipal officials, consulting engineers and state and federal agencies to solve public works, water and wastewater problems; prepare request for qualifications for engineering services; conduct management studies; advise on system operations, maintenance and compliance issues; evaluate financing options for infrastructure projects; and develop standard operating policies and procedures for municipal utility and public works operations. Service area includes one-half of the cities in Tennessee.
Teaching: Develop and teach courses on public works issues for municipal elected officials and staff.
Publication Development: Authored numerous publications for MTAS and EPA; author of articles for technical journals. Five publications for EPA have been distributed nationally.
Assistant Vice President, IPS865.974.9854 | 1610 University Avenue, Knoxville, TN 37921
Chuck Shoopman is Assistant Vice President of the University of Tennessee’s Institute for Public Service (IPS). The Institute is composed of five outreach organizations that connect people and solutions to improve the efficiency and performance of businesses and governments across Tennessee.
Shoopman currently serves on the Board of Directors of the Tennessee Center for Performance Excellence (TNCPE) and is Past-President of the University Economic Development Association (UEDA), representing over 150 member institutions across the U.S.
Before rejoining UT in 2004, Shoopman worked over ten years with the Tennessee Valley Authority’s (TVA) Economic Development organization. While at TVA he served in a variety of leadership roles, including Acting Vice President of Economic Development. Program responsibilities ranged from managing the organization’s revolving loan programs and small business assistance efforts to international industrial development activities.
An alumnus of the University of Tennessee at Chattanooga and Vanderbilt University, Chuck and his wife Kathy are the proud parents of two adult sons and two adult daughters.
Grants and Training Specialist, MTAS865.974.8964 | 1610 University Avenue, Knoxville, TN 37921
Chris Shults is a grants and training specialist at MTAS. Chris joined MTAS in the Knoxville office as the Tennessee Municipal Benchmarking Project Coordinator on September 2, 2014. Chris graduated from the University of Tennessee, Knoxville with a BA in political science in 2008. After completing his bachelor’s degree Chris continued his education and graduated with a Master’s degree in Public Administration in 2010, and received a PhD in Political Science in 2014 from the University of Tennessee, Knoxville.
Chris’ time at UTK has allowed him to participate in both the practitioner and the academic side of political science and public administration. His academic experience includes teaching various courses at the collegiate level both in the classroom and online, participating in academic conferences and working on research projects with the goal of publishing in refereed journals. His practitioner experience has consisted of gathering, organizing and analyzing data, generating state and local policy reports, and evaluating policy implementations.
Both paths have been rewarding and, as the grants and training specialist, Chris draws on both his academic and practitioner experience to develop grant proposals and develop and deliver municipal training courses.
Human Resource Consultant/Office Manager, MTAS615.532.4956 | 226 Capitol Blvd Suite 606, Nashville, TN 37219
I joined the staff of The University of Tennessee - Municipal Technical Advisory Service in 1986 as a Municipal Human Resources Consultant. As an HR consultant, I provide technical HR assistance, training and support to city officials across the state on a wide range of HR issues. I have written numerous HR articles and technical publications, publish an annual salary and fringe benefit survey of Tennessee municipalities and developed sample policies and forms for city governments.
I earned a B.A. in Sociology and General Science from Grinnell College in Grinnell, IA and a M.S. in Guidance and Personnel Services from The University of Memphis (formerly Memphis State University), Memphis, TN.
I am a Past President of the International Public Management Association for Human Resource (IPMA-HR) and IPMA-HR-Southern Region (SRIPMA-HR). I am the Executive Director of the TN Chapter of IPMA-HR.
I am certified by the International Public Management Association for Human Resources (IPMA-HR) as a “Senior Certified Professional” (IPMA-SCP). I am also certified by the Society for Human Resource Management as a "Certified Professional" and by the Human Resource Certification Institute as a “Professional in Human Resources” (PHR).
Coordinator II, LEIC865.946.3235 | 1201 Oak Ridge Turnpike, Oak Ridge, TN 37830
Melanie Wolfenbarger joined the University of Tennessee Law Enforcement Innovation Center in July 2014, to coordinate training for the National Forensic Academy. Prior to LEIC, Melanie held several positions with the university including: Accreditation Specialist for the University of Tennessee, Graduate School of Medicine and Assistant Director of Benefits & Retirement for the University of Tennessee System Human Resources.
Melanie holds a Bachelor of Art in Anthropology, a Master of Science in Human Resource Management, and is working towards a Doctor of Philosophy in Educational Leadership and Policy Studies.
Economic Development Team Leader, CIS865.974.0268 | 1610 University Avenue, Knoxville, TN 37921
Beth Phillips leads the Economic Development Team of the University of Tennessee’s Center for Industrial Services, an agency of the Institute for Public Service. Working with partners across the state, the team focuses on connecting businesses, governments, and economic development organizations with the assets of the university to grow Tennessee’s economy. Phillips is also the Director of the University’s EDA University Center, which leverages university resources to build regional economic competitiveness, help existing companies innovate and expand, and advance entrepreneurship and technology commercialization. Her team also manages the Tennessee Certified Economic Developer program, and coordinates its technology-led economic development efforts, including the SBIR/STTR (Small Business Innovation Research/Small Business Technology Transfer) Assistance Center. Phillips has over thirty years’ experience in economic and community development in Tennessee, including working with the Tennessee Department of Economic and Community Development to recruit new businesses to the state, support existing industry retention and expansion, and enhance community economic competitiveness. Phillips received her undergraduate degree in marketing and transportation from the University of Georgia, and her MBA from the University of Tennessee. She and her husband have two daughters and live in Knoxville, where she is active in many community organizations.