Education

EDUCATION

Dan Anselment : Consultant II, LEIC

Dan Anselment

Consultant II, LEIC

865.946.3234 | 1201 Oak Ridge Turnpike, #101, Oak Ridge, TN 37830
daniel.anselment@tennessee.edu

Dan joined LEIC in 2014 and comes from Minnesota where he worked as a community service officer, sworn police officer and crime scene evidence officer from 2003-2014. While working full-time as a police officer Dan also worked as a Medicolegal Death Investigator for the Minnesota Regional Medical Examiner's Office and covered over 5 counties in and around the Twin Cities, Minnesota metropolitan area. Dan has extensive training in the field of forensic science, patrol operations/tactics, and crisis intervention. Dan is a member of the International Association for Identification (IAI), The International Association of Bloodstain Pattern Analysts (IABPA), MN Crisis Intervention Team (CIT), and holds a Peace Officers license from the MN Board of Peace Officer Standards and Training (POST). While an Officer, Dan recieved awards for Distinguished Service (2013) and the Life Saving Award (2014).

Dan is the Past-President of the Minnesota Division of the International Association for Identification and currently serves on the International Association for Identification crime scene subcomittee. Dan was elected to the Tennessee IAI Board of Directors in late 2017 where he currently serves and continues to remain actively involved in the field of forensic science. Dan has a Bachelor of Science degree from Metropolitan State University and a Master's degree in Organizational Leadership from Concordia University, St. Paul, Minnesota. Dan authored a children's book aimed at introducing kids to forensic science and police officers without the need to display violence. The book is titled, Officer Dan Looks for Clues-An introduction to forensic science for kids.

Dan's role with the LEIC is to oversee the planning, development, resourcing, instruction and execution of the UT's National Forensic Academy (NFA), the NFA Collegiate course, and other crime scene investigative programs offered by the LEIC. Dan is also responsible for the development and managment of the NFA alumni organization including website, updates and bi-annual NFA retraining opportunities for Alumni; managing the budget for the associated programs and reporting of federal grants and contracts; support development of new and revised law enforcement curriculum, evaluation and assessment of courses, conferences and symposiums; and frequent contact with law enforcement, medical examiners, forensic subject matter experts, federal, state and local officials.

In August of 2016, Dan recieved the 'Collaboration of the Year' award from the Institute for Public Service. Dan shares this honor with his colleagues: Melanie Wolfenbarger, Dr. Bill Bass, Dr. Murray Marks, Dr. Arpad Vass, Dr. Kevin Hoyt, and Martin Schubert. This award was presented for their work to establish the Outdoor Forensic Training Center (OFTC) which has human remains on the surface and buried for law enforcement training to learn how to excavate a clandestine grave, collect entomological evidence, and study human decomposition.

Doug Brown : Administrative Specialist II - Training, MTAS

Doug Brown

Administrative Specialist II - Training, MTAS

865.974.9140 | 1610 University Avenue, Knoxville, TN 37921
doug.brown@tennessee.edu

Doug has been with MTAS since 2006.  Currently an Administrative Specialist in the Training Department, he primarily works with the Municipal Management Academy and the Elected Officials Academy programs.

Doug has an undergraduate degree in Political Science and a Master's degree in Education from the University of Tennessee.

In his spare time Doug likes traveling, sports and food.

John Chlarson : Public Works Consultant, MTAS

John Chlarson

Public Works Consultant, MTAS

731.425.4785 | 605 Airways Blvd. Suite 109, Jackson, TN 38301
john.chlarson@tennessee.edu

Jackson IPS Office Manager

Secretary, Tennessee Stormwater Association

Former Education Co-Chair,Tennessee Chapter of the American Public Works Association

Former Branch President, West Tennessee Branch, Tennessee Chapter of the American Public Works Association

B.S., Civil Engineering, Tennessee Technological University, 1983

John Chlarson has over 30 years’ experience in a wide variety of engineering applications, having worked for government, industry, and private consulting. He established and ran a materials testing laboratory approved by the Corps of Engineers and the Department of Energy.  He has also been the engineer in responsible charge for engineering offices for firms in both Tennessee and Kentucky. Mr. Chlarson was also a City Engineer, responsible, among other things, for a comprehensive Storm Water Management Program.  He has had extensive experience in the design, review, and implementation of storm water control structures and measures.

John Chlarson was the lead in MTAS’s role as the prime contractor for the Tennessee Department of Environments and Conservation’s  EPA Construction Stormwater Initiative Grant to develop selection criteria and training programs for stormwater Qualified Local Programs. John assisted Robert Haley, (former) Assistant Manager of the Permit Section of the Division of Water Pollution Control, in developing Tennessee’s first Phase II Permit and NOI, and the Annual Report.  John also worked with Sidney J. Hemsley, J.D., in co-authoring a statewide Model Stormwater Ordinance and a statewide Model Stormwater Utility Ordinance for municipalities in the State of Tennessee.  John has also assisted in the presentation of several previous Phase II classes across the State of Tennessee.  He is actively involved in monitoring developments in the NPDES Phase II permit regulations, and is the lead contact on Phase II for the Municipal Technical Advisory Service.

Dana Deem : Municipal Management Consultant, MTAS

Dana Deem

Municipal Management Consultant, MTAS

731.425.4782 | 605 Airways Blvd. Suite 109, Jackson, TN 38301
dana.deem@tennessee.edu

I grew up in the Washington DC. area.  After high school I enlisted in the Air Force and served 21 years, living overseas in the Philippines and Germany.  After the Air Force I went to work for the City of McKenzie, Tennessee as their City recorder and Finance Director.  Before joining the IPS staff in 2010, I served the City of Clifton, Tennessee as their City Manager.

Misty DePriest : Resource Program Manager, CIS

Misty DePriest

Resource Program Manager, CIS

931.626.5321 | 193 Polk Ave., Suite C, Nashville, TN 37210
Misty.DePriest@tennessee.edu
Cyndy Edmonds : Specialist II, MTAS

Cyndy Edmonds

Specialist II, MTAS

865.974.9844 | 1610 University Avenue, Knoxville, TN 37921
cyndy.edmonds@tennessee.edu
 
 
 
Chuck Gluck : Safety Consultant, CIS

Chuck Gluck

Safety Consultant, CIS

865.974.6621 | 105 Student Services Building, Knoxville, TN 37996
chuck.gluck@tennessee.edu

I have been in the Fire service for 37 years. I became the first Haz Mat Inspector in the City of San Jose, Califonia. I am an OSHA outreach instructor and a Past International Association of Firefighters outreach instructor. I had a Occupational Safety Company in California, from 1990 to 2008. Relocated to east Tennessee, to be close to grandkids. 

Trent Clagg : Training Specialist, NCEL

Trent Clagg

Training Specialist, NCEL

865.974.6627 | 1610 University Ave., Knoxville, TN 37921
trent.clagg@tennessee.edu

Trent Clagg serves as a Training Specialist of the Naifeh Center for Effective Leadership (NCEL) at the University of Tennessee's Institute of Public Service.  Originally from Idaho, Trent Clagg has been involved in service and leadership for several years.  He is the product of three generations of leaders and speakers.  He is a graduate of Lee University earning a degree in Communications, with an emphasis in Telecommunications.  Later on he received his Master’s degree in Educational Leadership from Lincoln Memorial University. He married Mary Hamilton in 2000, and they moved to Lenoir City, TN.  In 2002, he accepted the position as the Manager of the Clayton Performing Arts Center at Pellissippi State Community College in Knoxville, TN.  After serving almost ten years, Trent accepted a position at Lincoln Memorial University to work in the Assessment department and successfully aided the Carter and Moyers School of Education in attaining the honorable National Council for the Accreditation of Teacher Accreditation (NCATE).  Trent has served in multiple leadership capacities in his career including a local non-profit where he has served as a motivational speaker since 2006.  He has been a featured speaker at several camps in the Pacific Northwest as well as many venues in East Tennessee.   He enjoys spending time with his family, discovering the outdoors, and horseback riding.  Trent and his wife Mary have three beautiful daughters, Abby, Annabeth, & Amelia. 

Greg Coker : Specialist, LEIC

Greg Coker

Specialist, LEIC

865.947.3201 | 1201 Oak Ridge Turnpike, Oak Ridge, TN 37830
greg.coker@tennessee.edu

Greg Coker Joined UT’s Law Enforcement Innovation Center (LEIC) Team in April 2016 as a Training Coordinator for the numerous courses facilitated and conducted by the LEIC. Greg came to LEIC after a 26 year career with the Knoxville Police Department where he retired as a Lieutenant. During his police career, he served in the Criminal Investigations Division, the Patrol Division, and the Support Services Division. His leadership positions included assignments with supervisory responsibility over Patrol squads, Records, Crime Analysis, Technical Services, and the Organized Crime/Narcotics Unit. He served on special teams including the Special Operations Squad, the Search and Rescue Team, and the Mobile Field Force. Greg served on the Governor’s Counter Terrorism task force and taught in the area of Homeland Security. Greg also served as the department’s Primary Defensive Tactics Instructor and was a firearms instructor assisting with those curricula at the Knoxville Police Department’s Training Academy. Prior to beginning work with the police department in 1990, Greg served three years on active duty in the United States Army in the Military Police Corps. Continuing on to 26 years of combined service in the Army Reserve and National Guard, Greg also worked as a Nuclear/Biological/Chemical Specialist, a Civil Affairs Specialist, and a Cavalry Scout.

Greg is a graduate of the Southern Police Institute’s Administrative Officer’s Course. He holds a Master of Science Degree in Criminal Justice from the University of Louisville and a Bachelor of Science Degree in Criminal Justice from Bethel University.

Steven Cross : Fire Management Consultant, MTAS

Steven Cross

Fire Management Consultant, MTAS

615.532.7108 | 226 Capitol Blvd., Suite 606, Nashville, TN 37219
steven.cross@tennessee.edu

Steven Cross is a Fire Management Consultant with the University of Tennessee Municipal Technical Advisory Service (MTAS).  He joined MTAS on July 9, 2017.  His duties include providing technical assistance and consulting services for municipal governemnt leaders in all areas of fire department and emergency services management as well as serving as a resource for state-wide professional associations.

Steven joined the fire service as a municipal firefighter in 1986.  He served for over 27 years with the Columbia Fire Department, the last 17 years as Columbia’s Deputy Fire Chief and Fire Chief. Prior to joining the University of Tennessee, Steven served in the Tennessee State Fire Marshal's Office's Fire Fighting Personnel Standards and Education Commission. 

EDUCATION

  • Bachelor of Science in Fire Science Administration from Waldorf University in Forrest City, Iowa
  • Fire Officer Level IV IFSAC / ProBoard from Alabama Fire College in Tuscaloosa, Alabama

PROFESSIONAL ACCREDITATIONS AND AFFILIATIONS

  • Chief Fire Officer designation (CFO), Commission on Fire Accreditation International
  • Tennessee Fire Chiefs Association
  • Tennessee All Hazards Incident Management Team, Assistant State Plan Coordinator
  • Public Entity Risk Management, Insurance Institute of America
 

 

Walter Idol : Health and Safety Team Leader, CIS

Walter Idol

Health and Safety Team Leader, CIS

865.974.2009 | 1610 University Avenue, Knoxville, TN 37921
walter.idol@tennessee.edu
Laura Ogle-Graham : TMBP Coordinator, MTAS

Laura Ogle-Graham

TMBP Coordinator, MTAS

865.974.7441 | 1610 University Ave., Knoxville, TN 37923
laura.ogle-graham@tennessee.edu
Andre Temple : Solutions Consultant, CIS

Andre Temple

Solutions Consultant, CIS

731.425.4740 | 605 Airways Boulevard, Suite 109, Jackson, TN 38301
andre.temple@tennessee.edu

Doctor of Education

Master of Business Administration

BS Public Administration

Certificate in Community College Teaching & Leadership

Jackson Housing Authority Commissioner

Member American Institute for Certified Planners

Adjunct College Professor

Jonathan Walden : Manager of Information Technology and Environmental Services, CTAS

Jonathan Walden

Manager of Information Technology and Environmental Services, CTAS

615.532.3555 | 226 Capitol Boulevard Building, Suite 400, Nashville, TN 37219
jon.walden@tennessee.edu
Ehren Green : Training Secialist, NCEL

Ehren Green

Training Secialist, NCEL

| 1610 University Ave, Knoxville, TN 37921
scott.gordy@tennessee.edu
Angie McLemore : Administrative Coordinator, IPS

Angie McLemore

Administrative Coordinator, IPS

(865) 974-4946 | 1610 University Ave, Knoxville, TN 37921
angie.mclemore@tennessee.edu
Macel Ely : Executive Director, NCEL

Macel Ely

Executive Director, NCEL

865.974.9830 | 1610 University Avenue, Knoxville, TN 37921
macel.ely@tennessee.edu

Dr. Macel Ely serves as Director of the Naifeh Center for Effective Leadership (NCEL) at the University of Tennessee’s Institute for Public Service.  The purpose of the NCEL is to provide training and professional growth to leaders at all levels, from the emerging supervisor to the experienced senior executive.  Prior to coming to serve in this role, Dr. Macel Ely, served as training manager for the University of Tennessee’s Municipal Technical Advisory Service (MTAS).  During that time, Dr. Ely oversaw multiple training programs including the Municipal Court Clerk Program, Elected Officials Academy, Municipal Management Academy, Municipal Administration Program and the Certified Municipal Finance Officer programs. 

Dr. Ely has earned a bachelor’s degree in political science from Lee University and Kentucky Wesleyan College and a master’s degree in public administration and a doctoral degree in educational leadership from the University of Tennessee at Knoxville. He has earned the Certified Professional in Learning and Performance (CPLP) certification through the Association for Talent Development (ATD) and also has professional certificates in the areas of coaching, leadership program development and training management.  Recently awarded the 2015 Robert S. Hutchison Outstanding Public Service Professional Award, Dr. Ely has also authored a book entitled Ain’t No Grave which has been featured in such media outlets as CNN Headline News, National Public Radio, and the British Broadcasting Corporation. This literary work was nominated for best historical research by the Association of Recorded Sound Collections. Dr. Macel Ely also serves on charitable boards across the country.  He and his wife, Jamie, reside in Walland with their son, Silas and daughter, Elizabeth. 

 

 

Kurt Frederick : Training Consultant, MTAS

Kurt Frederick

Training Consultant, MTAS

615.253.6385 | 226 Capitol Blvd Suite 606, Nashville, TN 37219
Kurt.Frederick@tennessee.edu

Kurt Frederick is a training consultant with the University of Tennessee Municipal Technical Advisory Service (MTAS). He has been with MTAS since 1999. Part of his duties include administering the state wide Municipal Administration Program, Municipal Management Academy, Administrative Hearing Officer training program and he also works with curriculum development involving all programs.

Prior to joining UT, Kurt was coordinator of a National Science Foundation multi-disciplinary curriculum development grant for Nashville State Technical Institute. He also worked for the State of Tennessee Department of Finance Administration as an administrative budget analyst and was responsible for the law enforcement, judicial and military budgets. During his tenure with the department of Finance and Administration he administered the Federal Edward Bryne State and Local Law Enforcement Assistance grant program, which assisted in drug eradication.    

Kurt has a Bachelor of Science in Business Administration from Memphis State University and his Master of Science in Human Resource Development from the University of Tennessee.

Scott Gordy : Chief Information Officer, IPS

Scott Gordy

Chief Information Officer, IPS

865.974.4944 | 1610 University Avenue, Knoxville, TN 37921
scott.gordy@tennessee.edu
Scott came to work at the Institute for Public in January 2001 after working for a little over ten years for the State of Mississippi where he was a consultant and information technology administrator for both Information Technology Services and the Mississippi Highway Patrol.  Growing up with a father in the military, Scott had the opportunity to travel across the United States of America as well as Germany where he attended high school.
 
Upon graduation from high school, his father retired from the military and returned to Jackson Mississippi where Scott attended Mississippi College and received his Bachelor of Science degree in Computer Science.
 
Scott currently serves as Chief Information Officer for the institute where he is responsible for IT at the central office as well as representing the institute in the IT arena at the UT System level and UT Knoxville.
 
He loves long walks on the beach, sunsets, reading by a cozy fire, and crocheting. Oh yeah, and an occasional peanut butter and 'nanner sammich (fried of course).
 
Chris Jones : Specialist II, LEIC

Chris Jones

Specialist II, LEIC

865.946.3201 | 1201 Oak Ridge Turnpike, Oak Ridge, TN 37830
cjone179@utk.edu

Chris is LEIC's Training Specialist and oversees various courses, including the U.S. Department of State’s international weapons of mass destruction segments as well as the TN Office of Criminal Justice Program's STOP domestic violence initiative. Chris also serves as an instructor for several of LEIC’s classes, including security and vulnerability, domestic violence, leadership, emergency management, active shooter response for businesses & corporations, and others as needed. Prior to joining LEIC, he was a sworn Officer for the Kingsport Police Department. He has also worked as a supervisor in the alternative energy field, building various wind energy sites in many regions across the country and internationally.

Chris is certified through the American Crime Prevention Institute as a Crime Prevention Specialist and a Security Assessment Specialist. He is also a Certified Practitioner of the Myers-Briggs Type Indicator instrument (MBTI).

Chris is currently pursuing his Doctor of Education in leadership and professional practice. He has an MBA with a specialization in Human Resource Management from King University, a Bachelor’s Degree in Criminal Justice from East Tennessee State University, and an Associate’s Degree in Applied Science from Northeast State Community College. He is an active member in the Smoky Mountain Chapter of the American Society for Industrial Security (ASIS International) and the TN Association of Chiefs of Police (TACP). He also serves on the TN Department of Education's Law, Public Safety, Corrections and Security Industry Advisory Council.

Martha Kelley : IPS Consultant, CIS

Martha Kelley

IPS Consultant, CIS

615.532.3012 | 193 Polk Ave., Suite C, Nashville, TN 37210
martha.kelley@tennessee.edu
Martha Kelley serves as a Performance Improvement Consultant with the University of Tennessee Center for Industrial Studies, currently focusing on process improvement projects for the Tennessee Department of Labor and Workforce Development.
 
She also consults with a variety of business, non-profit, medical, and educational organizations.  Current projects include: facilitating the Physician Leadership College of the Tennessee Medical Association, conducting teamwork and supervisory training for the Army Corps of Engineers, and serving as a consultant in strategic planning and change management for the Center for Nonprofit Management.  She also has advised and continues to facilitate updates for the strategic planning processes at the East Tennessee College of Pharmacy, Anderson University, and Hardin Simmons University.  In 2010-2011, she developed a centralized training plan for the Vanderbilt University Medical Center, and served as project manager for the Tennessee Center for Performance Excellence annual conference.
 
In 2007-2010, she worked with Rhodes College in Memphis, TN as they engaged in a re-engineering of student services using continuous improvement principles.  Her duties included fostering teamwork, teaching classes in facilitation, customer service, and strategic planning, as well as working with staff in process improvement and their own professional development.
 
Previously she served as Director of Executive Learning Networks at Belmont University’s Center for Professional Development.  She designed programs, coordinated and directed professional development opportunities for various corporate and government groups, including senior leadership teams.
 
During her Belmont tenure she served as Belmont’s Executive Assistant to the President, Assistant Vice President of Administration and Planning, Director of Quality Research, and Registrar.  Her experience in these areas afforded her insight into organizational development and leadership of initiatives that improved the university’s internal operations.
 
She served on Belmont’s Senior Leadership Team and was actively involved in the development of the university’s strategic plans.  She established systems for collecting the “voice of the customer” and for the communication of summative and trend data to the Belmont community.  Her work in facilitating the operational phase of Belmont’s innovative “Belmont Central,” a one-stop student service center, contributed to the university winning the 1997 RIT/USA Today Award for exceptional teamwork.
 
Her favorite assignment was the development and leadership of the university’s “Lighten Up” team, a team focused on having fun in the workplace.
 
Teaching experience includes team and personal development course work for a variety of corporations and educational institutions.  Areas of expertise include:  continuous quality improvement, delivering quality service, team training, “hiring the best," and leadership development. 
 
She is a summa cum laude graduate of Middle Tennessee State University in speech communications and completed her Master’s degree in psychology from the same institution.  She is an active participant and presenter in numerous professional organizations.
 
Jeff Lindsey : Program Enrichment Manager, LEIC

Jeff Lindsey

Program Enrichment Manager, LEIC

865.946.3201 | 1201 Oak Ridge Turnpike, Oak Ridge, TN 37830
jeff.lindsey@tennessee.edu

Jeff Lindsey joined UT’s Law Enforcement Innovation Center (LEIC) Team in January 2016 as the Program Manager. In the Program Manager’s role he is responsible for ensuring all of the LEIC’s offerings, to include the National Forensic Academy, leadership, and specialty courses, are highly effective and relevant to the needs of law enforcement practitioners. Lindsey came to the LEIC after a 26 year career with the Federal Bureau of Investigation. During his FBI career, he served in a variety of investigative, tactical, training, senior leadership, and program/project management assignments in the field, as well as within headquarters entities. He had been an active FBI-certified instructor in several areas throughout his career since 1990. Of note, Lindsey served as a Supervisor, Instructor, and Program Manager in the FBI Academy’s Physical Training and Firearms Training Units and the Leadership Development Institute. Prior to entering on duty with the FBI in 1989, Lindsey served as a Deputy Sheriff with the Jefferson County Sheriff’s Department and as an Airborne-Ranger qualified Military Intelligence Officer in the U.S. Army.

In addition to being a graduate of several FBI leadership and executive development courses, Lindsey is a graduate of the U.S. Marine Corps Command and Staff residence course and the U.S. Army War College Defense Strategy Course. He holds a Bachelor of Arts Degree in Political Science from Carson – Newman College, a Master of Military Studies Degree from the Marine Corps University, and a Doctor of Philosophy of Education with a specialization in Organizational Leadership from Northcentral University. His dissertation research focused on the leadership development needs of rising law enforcement leaders.

Emily Miller : Online Training Specialist, LEIC

Emily Miller

Online Training Specialist, LEIC

865.946.3219 | 1201 Oak Ridge Turnpike Suite 101, Oak Ridge, TN 37830
emily.miller@tennessee.edu

Emily Miller is a Curriculum Specialist with the LEIC. She joined the LEIC in June 2008. Miller hails from Chicago, Illinois and after completing her bachelor’s degree she relocated to south Florida, where she worked for the national leadership organization LeadAmerica as a Program Coordinator and Leadership Specialist. Miller co-developed LeadAmerica’s college-accredited personal development curriculum and facilitated experiential learning workshops to over 4,000 high school and college-aged students throughout the United States. During her graduate studies she was a Coordinator to the Women & Politics Institute's International Women as Leaders program at American University funded by a grant from the Library of Congress.

Miller has authored a number of successful grants for LEIC and conducts needs assessments as well as validations on all of LEIC's programs.

Miller graduated magna cum laude in both her B.A. and M.A. degrees. She holds a Bachelor of Arts degree from DePaul University in Secondary Education and English, and a master’s degree in International Training and Education from American University in Washington, DC.  Her and her husband have three children - a set of boy/girl twins (Franklin and Elizabeth), and another daughter Caroline.

Patrick Mills : Training Coordinator, NCEL

Patrick Mills

Training Coordinator, NCEL

865.974.6624 | 1610 University Avenue, Knoxville, TN 37921
patrick.mills@tennessee.edu

Patrick Mills serves as Coordinator of the Naifeh Center for Effective Leadership (NCEL) at the University of Tennessee’s Institute of Public Service. Before coming to NCEL, Patrick Mills served as Training Coordinator for University of Tennessee’s Municipal Technical Advisory Service (MTAS). While at MTAS, Mills coordinated events statewide for the many programs MTAS offers. Mills has earned a Bachelor’s Degree in Political Science from the University of Tennessee. He is an active member of the Association for Talent Development (ATD). Patrick Mills is from Maryville, Tennessee; he is an active member in the community and in his free time, loves being outdoors, traveling and playing golf.  

Sharon Rollins : Program Manager III, MTAS

Sharon Rollins

Program Manager III, MTAS

865.974.0416 | 1610 University Avenue, Knoxville, TN 37921
sharon.rollins@tennessee.edu

EDUCATION

  • Master of Science in Environmental Engineering, University of North Carolina at Chapel Hill, N.C.
  • Bachelor of Science in Civil Engineering, Virginia Polytechnic Institute, Blacksburg, VA

PROFESSIONAL REGISTRATIONS AND AFFILIATIONS

  • Registered Professional Engineer in Tennessee, North Carolina and Virginia
  • Member American Public Works Association (APWA)
  • Secretary of TN Chapter APWA since 2003

MTAS EMPLOYMENT

Technical Consulting Program Manager: Manage MTAS’ eight technical consultants responsible for delivering fire, police, information technology, human resources, public works and utility services throughout the state.

Consulting: Work with municipal officials, consulting engineers and state and federal agencies to solve public works, water and wastewater problems; prepare request for qualifications for engineering services; conduct management studies; advise on system operations, maintenance and compliance issues; evaluate financing options for infrastructure projects; and develop standard operating policies and procedures for municipal utility and public works operations.  Service area includes one-half of the cities in Tennessee.

Teaching:  Develop and teach courses on public works issues for municipal elected officials and staff. 

Publication Development:  Authored numerous publications for MTAS and EPA; author of articles for technical journals.  Five publications for EPA have been distributed nationally.   

Chuck Shoopman : Assistant Vice President, IPS

Chuck Shoopman

Assistant Vice President, IPS

865.974.9854 | 1610 University Avenue, Knoxville, TN 37921
chuck.shoopman@tennessee.edu

Chuck Shoopman is Assistant Vice President of the University of Tennessee’s Institute for Public Service (IPS).  The Institute is composed of five outreach organizations that connect people and solutions to improve the efficiency and performance of businesses and governments across Tennessee. 

Shoopman currently serves on the Board of Directors of the Tennessee Center for Performance Excellence (TNCPE) and is Past-President of the University Economic Development Association (UEDA), representing over 150 member institutions across the U.S.

Before rejoining UT in 2004, Shoopman worked over ten years with the Tennessee Valley Authority’s (TVA) Economic Development organization.  While at TVA he served in a variety of leadership roles, including Acting Vice President of Economic Development.  Program responsibilities ranged from managing the organization’s revolving loan programs and small business assistance efforts to international industrial development activities.

An alumnus of the University of Tennessee at Chattanooga and Vanderbilt University, Chuck and his wife Kathy are the proud parents of two adult sons and two adult daughters.

Chris Shults : Grants and Training Specialist, MTAS

Chris Shults

Grants and Training Specialist, MTAS

865.974.8964 | 1610 University Avenue, Knoxville, TN 37921
cshults1@utk.edu

Chris Shults is a grants and training specialist at MTAS. Chris joined MTAS in the Knoxville office as the Tennessee Municipal Benchmarking Project Coordinator on September 2, 2014. Chris graduated from the University of Tennessee, Knoxville with a BA in political science in 2008. After completing his bachelor’s degree Chris continued his education and graduated with a Master’s degree in Public Administration in 2010, and received a PhD in Political Science in 2014 from the University of Tennessee, Knoxville.

Chris’ time at UTK has allowed him to participate in both the practitioner and the academic side of political science and public administration. His academic experience includes teaching various courses at the collegiate level both in the classroom and online, participating in academic conferences and working on research projects with the goal of publishing in refereed journals. His practitioner experience has consisted of gathering, organizing and analyzing data, generating state and local policy reports, and evaluating policy implementations.

Both paths have been rewarding and, as the grants and training specialist, Chris draws on both his academic and practitioner experience to develop grant proposals and develop and deliver municipal training courses.

Richard Stokes : Human Resource Consultant/Office Manager, MTAS

Richard Stokes

Human Resource Consultant/Office Manager, MTAS

615.532.4956 | 226 Capitol Blvd Suite 606, Nashville, TN 37219
richard.stokes@tennessee.edu

I joined the staff of The University of Tennessee - Municipal Technical Advisory Service in 1986 as a Municipal Human Resources Consultant.  As an HR consultant, I provide technical HR assistance, training and support to city officials across the state on a wide range of HR issues.  I have written numerous HR articles and technical publications, publish an annual salary and fringe benefit survey of Tennessee municipalities and developed sample policies and forms for city governments. 

I earned a B.A. in Sociology and General Science from Grinnell College in Grinnell, IA and a M.S. in Guidance and Personnel Services from The University of Memphis (formerly Memphis State University), Memphis, TN. 

I am a Past President of the International Public Management Association for Human Resource (IPMA-HR) and IPMA-HR-Southern Region (SRIPMA-HR).  I am the Executive Director of the TN Chapter of IPMA-HR.

I am certified by the International Public Management Association for Human Resources (IPMA-HR) as a “Senior Certified Professional” (IPMA-SCP).  I am also certified by the Society for Human Resource Management as a "Certified Professional" and by the Human Resource Certification Institute as a  “Professional in Human Resources” (PHR).

Melanie Wolfenbarger : Coordinator II, LEIC

Melanie Wolfenbarger

Coordinator II, LEIC

865.946.3235 | 1201 Oak Ridge Turnpike, Oak Ridge, TN 37830
melanie.wolfenbarger@tennessee.edu

Melanie Wolfenbarger joined the University of Tennessee Law Enforcement Innovation Center in July 2014, to coordinate training for the National Forensic Academy. Prior to LEIC, Melanie held several positions with the university including: Accreditation Specialist for the University of Tennessee, Graduate School of Medicine and Assistant Director of Benefits & Retirement for the University of Tennessee System Human Resources.

Melanie holds a Bachelor of Art in Anthropology, a Master of Science in Human Resource Management, and is working towards a Doctor of Philosophy in Educational Leadership and Policy Studies.

Beth Phillips : Economic Development Team Leader, CIS

Beth Phillips

Economic Development Team Leader, CIS

865.974.0268 | 1610 University Avenue, Knoxville, TN 37921
beth.phillips@tennessee.edu

Beth Phillips leads the Economic Development Team of the University of Tennessee’s Center for Industrial Services, an agency of the Institute for Public Service.  Working with partners across the state, the team focuses on connecting businesses, governments, and economic development organizations with the assets of the university to grow Tennessee’s economy.  Phillips is also the Director of the University’s EDA University Center, which leverages university resources to build regional economic competitiveness, help existing companies innovate and expand, and advance entrepreneurship and technology commercialization.  Her team also manages the Tennessee Certified Economic Developer program, and coordinates its technology-led economic development efforts, including the SBIR/STTR (Small Business Innovation Research/Small Business Technology Transfer) Assistance Center.  Phillips has over thirty years’ experience in economic and community development in Tennessee, including working with the Tennessee Department of Economic and Community Development to recruit new businesses to the state, support existing industry retention and expansion, and enhance community economic competitiveness.  Phillips received her undergraduate degree in marketing and transportation from the University of Georgia, and her MBA from the University of Tennessee.  She and her husband have two daughters and live in Knoxville, where she is active in many community organizations.

Janice Rodriguez : Executive Director, TLC

Janice Rodriguez

Executive Director, TLC

615-741-7579 | 220 French Landing Drive, Suite B, Nashville, TN 37243
janice.rodriguez@tennessee.edu

Dr. Janice Snow Rodríguez is the Executive Director of the TN Language Center (formerly the TN Foreign Language Institute). She holds a Ph.D. in Public Administration and Masters of Arts, in Spanish Literature. Dr. Rodríguez has been employed by TLC (formerly TFLI) since 1999, and is credited with researching and recommending a certification program for court interpreters for the State of Tennessee, adopted by the TN Administrative Office of the Courts. She is the Title VI Coordinator for the Institute, works on the TN Supreme Court's Access to Justice Committee for Interpreter Issues, and is a board member for the Metro Nashville Police Department's El Protector Program, and a Commissioner and current Chair for the Metro Nashville Human Relations Commission. 

Certified as a Cross-Cultural Health Care Program Cultural Diversity Trainer, she has conducted numerous cultural awareness and diversity seminars for social services, medical and law enforcement agencies.  She also serves as adjunct faculty for Tennessee State University's (TSU) College of Public Service and Urban Affairs, teaching Human Resources, Organization Theory & Assessment, and Employment Law.  She serves on TSU's advisory committee for International Education. 

She is member of or professionally affiliated with a variety of organizations and associations including Sister Cities Nashville, the Japan-America Society of Tennessee, TN Latin American Chamber, Nashville Hispanic Chamber, Global Nashville Project, the Global Chamber of Nashville, Williamson County Chamber and the Nashville Chamber of Commerce. 

Previous professional experience includes serving as an Information Specialist with the Voice of America's Radio Marti Program in Washington, DC; Information Services Director with an intellectual property law firm in Alexandria, VA; software support for a legal business software company in Brentwood, TN, and adjunct Spanish faculty for Lipscomb University. 

A native Nashvillian, she has two children, Javier and Claudia, and resides in the 12th South area of Nashville.  She enjoys traveling, gardening, pottery classes, singing and listening to live music.  She speaks Spanish and Portuguese and has studied Italian and Arabic.

Mo Silvera : Director of English Programs, TLC

Mo Silvera

Director of English Programs, TLC

615-741-7579 | 220 French Landing Drive, Suite B, Nashville, TN 37243
mo.silvera@tennessee.edu

Mo Silvera is the Director of English Programs with the Tennessee Language Center.

Mo began working at IPS July 2018 when legislation moved the Tennessee Foreign Language Institute to the UT system (changing its name to the Tennessee Languge Center).

Mo attended MTSU, recieving her BA in spanish. After graduating with her bachelors, she went on to recieve her certification in ESL from the Tennessee Language Center and worked as an ESL teacher for local refugee resettlement agencies.

She has been working with the immigrant and refugee community in TN for the last 4 years as a manager/director in both youth and adult programming. She is a certified ESL teacher who specializes in cross cultural communication, ESL best practices, non-profit program administration, grant management and writing, and community engagement. Her current class offerings include private/group/coporate ESL classes, Teaching English as a Second Language Certification Course, ESL To Go mobile classes, Implicit bias, Cross Cultural Communication, and Refugee and Immigrant 101 trainings.