Consultant II, LEIC| 1201 Oak Ridge Turnpike, #101, Oak Ridge, TN 37830
Administrative Specialist II - Training, MTAS865.974.9140 | 1610 University Avenue, Knoxville, TN 37921
Doug has been with MTAS since 2006. Currently an Administrative Specialist in the Training Department, he primarily works with the Municipal Management Academy and the Elected Officials Academy programs.
Doug has an undergraduate degree in Political Science and a Master's degree in Education from the University of Tennessee.
In his spare time Doug likes traveling, sports and food.
Public Works Consultant, MTAS731.425-4785 | 605 Airways Blvd. Suite 109, Jackson, TN 38301
Jackson IPS Office Manager
Secretary, Tennessee Stormwater Association
Former Education Co-Chair,Tennessee Chapter of the American Public Works Association
Former Branch President, West Tennessee Branch, Tennessee Chapter of the American Public Works Association
B.S., Civil Engineering, Tennessee Technological University, 1983
John Chlarson has over 30 years’ experience in a wide variety of engineering applications, having worked for government, industry, and private consulting. He established and ran a materials testing laboratory approved by the Corps of Engineers and the Department of Energy. He has also been the engineer in responsible charge for engineering offices for firms in both Tennessee and Kentucky. Mr. Chlarson was also a City Engineer, responsible, among other things, for a comprehensive Storm Water Management Program. He has had extensive experience in the design, review, and implementation of storm water control structures and measures.
John Chlarson was the lead in MTAS’s role as the prime contractor for the Tennessee Department of Environments and Conservation’s EPA Construction Stormwater Initiative Grant to develop selection criteria and training programs for stormwater Qualified Local Programs. John assisted Robert Haley, (former) Assistant Manager of the Permit Section of the Division of Water Pollution Control, in developing Tennessee’s first Phase II Permit and NOI, and the Annual Report. John also worked with Sidney J. Hemsley, J.D., in co-authoring a statewide Model Stormwater Ordinance and a statewide Model Stormwater Utility Ordinance for municipalities in the State of Tennessee. John has also assisted in the presentation of several previous Phase II classes across the State of Tennessee. He is actively involved in monitoring developments in the NPDES Phase II permit regulations, and is the lead contact on Phase II for the Municipal Technical Advisory Service.
Training Specialist, NCEL| 1610 University Ave., Knoxville, TN 37921
Training Coordinator, LEIC865.947.3201 | 1201 Oak Ridge Turnpike, Oak Ridge, TN 37830
Municipal Management Consultant, MTAS731.425-4782 | 605 Airways Blvd. Suite 109, Jackson, TN 38301
I grew up in the Washington DC. area. After high school I enlisted in the Air Force and served 21 years, living overseas in the Philippines and Germany. After the Air Force I went to work for the City of McKenzie, Tennessee as their City recorder and Finance Director. Before joining the IPS staff in 2010, I served the City of Clifton, Tennessee as their City Manager.
Resource Program Manager, CIS931.626.5321 | 193 Polk Ave., Suite C, Nashville, TN 37210
Specialist II, MTAS865.974.9844 | 1610 University Avenue, Knoxville, Te 37921
Safety Consultant, CIS865.974.6621 | 105 Student Services Building, Knoxville, TN 37996
I have been in the Fire service for 37 years. I became the first Haz Mat Inspector in the City of San Jose, Califonia. I am an OSHA outreach instructor and a Past International Association of Firefighters outreach instructor. I had a Occupational Safety Company in California, from 1990 to 2008. Relocated to east Tennessee, to be close to grandkids.
Health and Safety Team Leader, CIS865.974.2009 | 1610 University Avenue, Knoxville, TN 37921
Specialist II, LEIC865.946-3201 | 1201 Oak Ridge Turnpike, Oak Ridge, TN 37830
Program Enrichment Manager, LEIC865.946.3201 | 1201 Oak Ridge Turnpike, Oak Ridge, TN 37830
Admin Specialist, NCEL865.974-0411 | 1610 University Avenue, Knoxville, TN 37921
TMBP Coordinator, MTAS| 1610 University Ave., Knoxville, TN 37923
Executive Director, NCEL865.974.9830 | 1610 University Avenue, Knoxville, TN 37921
DR. MACEL ELY serves as Director of the Naifeh Center for Effective Leadership (NCEL) at the University of Tennessee’s Institute for Public Service. The purpose of the NCEL is to provide training and professional growth to leaders at all levels, from the emerging supervisor to the experienced senior executive. Prior to coming to serve in this role, Dr. Macel Ely, served as training manager for the University of Tennessee’s Municipal Technical Advisory Service (MTAS). During that time, Dr. Ely oversaw multiple training programs including the Municipal Court Clerk Program, Elected Officials Academy, Municipal Management Academy, Municipal Administration Program and the Certified Municipal Finance Officer programs.
Dr. Ely has earned a bachelor’s degree in political science from Lee University and Kentucky Wesleyan College and a master’s degree in public administration and a doctoral degree in educational leadership from the University of Tennessee at Knoxville. He has earned the Certified Professional in Learning and Performance (CPLP) certification through the Association for Talent Development (ATD) and also has professional certificates in the areas of coaching, leadership program development and training management. Recently awarded the 2015 Robert S. Hutchison Outstanding Public Service Professional Award, Dr. Ely has also authored a book entitled Ain’t No Grave which has been featured in such media outlets as CNN Headline News, National Public Radio, and the British Broadcasting Corporation. This literary work was nominated for best historical research by the Association of Recorded Sound Collections. Dr. Macel Ely also serves on charitable boards across the country. He and his wife, Jamie, reside in Walland with their son, Silas and daughter, Elizabeth.
Training Consultant, MTAS615.253-6385 | 226 Capitol Blvd Suite 606, Nashville, TN 37219
Kurt Frederick is a training consultant with the University of Tennessee Municipal Technical Advisory Service (MTAS). He has been with MTAS since 1999. Part of his duties include administering the state wide Municipal Administration Program, Municipal Management Academy, Administrative Hearing Officer training program and he also works with curriculum development involving all programs.
Prior to joining UT, Kurt was coordinator of a National Science Foundation multi-disciplinary curriculum development grant for Nashville State Technical Institute. He also worked for the State of Tennessee Department of Finance Administration as an administrative budget analyst and was responsible for the law enforcement, judicial and military budgets. During his tenure with the department of Finance and Administration he administered the Federal Edward Bryne State and Local Law Enforcement Assistance grant program, which assisted in drug eradication.
Kurt has a Bachelor of Science in Business Administration from Memphis State University and his Master of Science in Human Resource Development from the University of Tennessee.
Chief Information Officer, IPS865.974.4944 | 1610 University Avenue, Knoxville, TN 37921
Manager of Information Technology and Environmental Services, CTAS615.532.3555 | 226 Capitol Boulevard Building, Suite 400, Nashville, TN 37219
Coordinator II, LEIC| 1201 Oak Ridge Turnpike, Oak Ridge, TN 37830
Executive Director, LEIC865.946.3221 | 1201 Oak Ridge Turnpike Suite 101, Oak Ridge, TN 37830
Don Green became the Executive Director for the LEIC on December 1, 2009. Don Green joined the LEIC in April 2008 when he retired as Deputy Chief of Police with the Knoxville Police Department, having served there since 1979. He has over thirty-one years of law enforcement experience. Prior to his full time employment, he was affiliated with both LEIC and Fox Valley Technical College presenting on leadership, ethics, school safety and community policing.
While at the Knoxville Poli ce Department, his assignments included Division Commander of the Criminal Investigations Division and Support Services Division. During his career he served as SWAT team leader and commander, on the Haz-Mat Response Team, Marine Unit, Bicycle Unit, and as an Accident Reconstructionist, as well as on patrol and investigative assignments. He has been involved in training both for KPD and on a national and international basis in areas such as leadership, ethics, community policing, tactical operations, school safety, and homeland security. He has also published numerous articles for Law and Order magazine.
Green holds a Bachelor of Science degree in Psychology and a Master of Science in Criminal Justice, both from The University of Tennessee. In 2011 he completed an Education Specialist degree from Lincoln Memorial University. He is a graduate of the 204th session of the FBI National Academy and the 28th Session of the Senior Management Institute for Police (PERF). He presently serves as the 1st Vice President for the TN Chapter, FBI National Academy Associates and Secretary on the Board for Allies for Substance Abuse Prevention (ASAP in Anderson County, TN.
IPS Consultant, CIS615.532.3012 | 193 Polk Ave., Suite C, Nashville, TN 37210
Online Training Specialist, LEIC865.946.3219 | 1201 Oak Ridge Turnpike Suite 101, Oak Ridge, TN 37830
Emily Miller is a Curriculum Specialist with the LEIC. She joined the LEIC in June 2008. Miller hails from Chicago, Illinois and after completing her bachelor’s degree she relocated to south Florida, where she worked for the national leadership organization LeadAmerica as a Program Coordinator and Leadership Specialist. Miller co-developed LeadAmerica’s college-accredited personal development curriculum and facilitated experiential learning workshops to over 4,000 high school and college-aged students throughout the United States. During her graduate studies she was a Coordinator to the Women & Politics Institute's International Women as Leaders program at American University funded by a grant from the Library of Congress.
Miller has authored a number of successful grants for LEIC and conducts needs assessments as well as validations on all of LEIC's programs.
Miller graduated magna cum laude in both her B.A. and M.A. degrees. She holds a Bachelor of Arts degree from DePaul University in Secondary Education and English, and a master’s degree in International Training and Education from American University in Washington, DC. Her and her husband have three children - a set of boy/girl twins (Franklin and Elizabeth), and another daughter Caroline.
Economic Development Team Leader, CIS865.974.0268 | 1610 University Avenue, Knoxville, TN 37921
Beth Phillips leads the Economic Development Team of the University of Tennessee’s Center for Industrial Services, an agency of the Institute for Public Service. Working with partners across the state, the team focuses on connecting businesses, governments, and economic development organizations with the assets of the university to grow Tennessee’s economy. Phillips is also the Director of the University’s EDA University Center, which leverages university resources to build regional economic competitiveness, help existing companies innovate and expand, and advance entrepreneurship and technology commercialization. Her team also manages the Tennessee Certified Economic Developer program, and coordinates its technology-led economic development efforts, including the SBIR/STTR (Small Business Innovation Research/Small Business Technology Transfer) Assistance Center. Phillips has over thirty years’ experience in economic and community development in Tennessee, including working with the Tennessee Department of Economic and Community Development to recruit new businesses to the state, support existing industry retention and expansion, and enhance community economic competitiveness. Phillips received her undergraduate degree in marketing and transportation from the University of Georgia, and her MBA from the University of Tennessee. She and her husband have two daughters and live in Knoxville, where she is active in many community organizations.
Program Manager III, MTAS865.974.0416 | 1610 University Avenue, Knoxville, TN 37921
Master of Science in Environmental Engineering, University of North Carolina at Chapel Hill, N.C.
Bachelor of Science in Civil Engineering, Virginia Polytechnic Institute, Blacksburg, VA
PROFESSIONAL REGISTRATIONS AND AFFILIATIONS
Registered Professional Engineer in Tennessee, North Carolina and Virginia
Member American Public Works Association (APWA)
Secretary of TN Chapter APWA since 2003
The University of Tennessee, Municipal Technical Advisory Service 1984 - present
Technical Consulting Program Manager: Manage MTAS’ eight technical consultants responsible for delivering fire, police, information technology, human resources, public works and utility services throughout the state.
Consulting: Work with municipal officials, consulting engineers and state and federal agencies to solve public works, water and wastewater problems; prepare request for qualifications for engineering services; conduct management studies; advise on system operations, maintenance and compliance issues; evaluate financing options for infrastructure projects; and develop standard operating policies and procedures for municipal utility and public works operations. Service area includes one-half of the cities in Tennessee.
Teaching: Develop and teach courses on public works issues for municipal elected officials and staff.
Publication Development: Authored numerous publications for MTAS and EPA; author of articles for technical journals. Five publications for EPA have been distributed nationally.
Assistant Vice President, IPS865.974.9854 | 1610 University Avenue, Knoxville, TN 37921
Chuck Shoopman is Assistant Vice President of the University of Tennessee’s Institute for Public Service (IPS). The Institute is composed of five outreach organizations that connect people and solutions to improve the efficiency and performance of businesses and governments across Tennessee.
Shoopman currently serves on the Board of Directors of the Tennessee Center for Performance Excellence (TNCPE) and is Past-President of the University Economic Development Association (UEDA), representing over 150 member institutions across the U.S.
Before rejoining UT in 2004, Shoopman worked over ten years with the Tennessee Valley Authority’s (TVA) Economic Development organization. While at TVA he served in a variety of leadership roles, including Acting Vice President of Economic Development. Program responsibilities ranged from managing the organization’s revolving loan programs and small business assistance efforts to international industrial development activities.
An alumnus of the University of Tennessee at Chattanooga and Vanderbilt University, Chuck and his wife Kathy are the proud parents of two adult sons and two adult daughters.
Grants and Training Specialist, MTAS865-974-8964 | 1610 University Avenue, Knoxville, TN 37921
Chris Shults is a grants and training specialist at MTAS. Chris joined MTAS in the Knoxville office as the Tennessee Municipal Benchmarking Project Coordinator on September 2, 2014. Chris graduated from the University of Tennessee, Knoxville with a BA in political science in 2008. After completing his bachelor’s degree Chris continued his education and graduated with a Master’s degree in Public Administration in 2010, and received a PhD in Political Science in 2014 from the University of Tennessee, Knoxville.
Chris’ time at UTK has allowed him to participate in both the practitioner and the academic side of political science and public administration. His academic experience includes teaching various courses at the collegiate level both in the classroom and online, participating in academic conferences and working on research projects with the goal of publishing in refereed journals. His practitioner experience has consisted of gathering, organizing and analyzing data, generating state and local policy reports, and evaluating policy implementations.
Both paths have been rewarding and, as the grants and training specialist, Chris draws on both his academic and practitioner experience to develop grant proposals and develop and deliver municipal training courses.
Training Consultant, MTAS865.974.9858 | 1610 University Avenue, Knoxville, TN 37921
P. J. started working at UT in October of 1984 in the Knoxville campus IT department. Before coming to UT she had worked as an IT professional in banking, newsprint, and manufacturing.
After several years working in IT she transferred to the Center for Business and Economic Research where she worked on a marketing simulation game with Dr. Ernie Cadotte.
Eventually returning to the UT system IT department, she worked with the financial and payroll groups, converted many databases during the Y2K conversion and started writing training materials for the IT systems. P.J. was a member of the Change Management team on the IRIS project where she wrote many training modules and assisted in a major train-the-trainer project to get hundreds of staff trained across all UT campuses.
While working full time, P.J. earned a masters degree in Adult Education in 1996 and in 2002 earned her doctorate in Human Resource Development. Her dissertation topic was Telecommuting in higher education: An examination of the decision-making factors.
Other publications include Snodgrass, P. J. (1998). Gery on Electronic Performance Support Systems and Technology. In Dean, P. & Ripley, D., Eds. Performance Improvement Interventions: Technologies in the Workplace Volume 3. Washington, DC: International Society for Performance Improvement.
Dean, P., Blevins, S. and Snodgrass, P. (1997). Performance Analysis: An HRD Tool That Drives Change in Organizations. In Phillips, J.J. & Holton, E. F., Eds. Leading Organizational Change. Alexandria, VA: American Society for Training and Development.
Snodgrass, P. and Brewer, E. (2011). Leadership in Higher Education in Adopting a Telecommuting Program. In Wang, Victor, Ed. Encyclopedia of E-Leadership, Counseling and Training.
Before leaving OIT and coming to MTAS, P.J. had been a trainer in OIT for over seven years. She was promoted to Assistant Director of Human Resources in OIT before coming to MTAS as a Training Consultant in November 2009 working with the Certified Municipal Finance Officer program. She is also an adjunct instructor at Tusculum College.
Currently, P.J. supports the Municipal Management Academy program in east Tennessee, the Elected Officials Academy statewide, the Certified Municipal Finance Officer program statewide and develops custom training programs.
P.J. enjoys organic gardening, hiking, and her three dogs who keep her busy!
Human Resource Consultant/Office Manager, MTAS615.532.4956 | 226 Capitol Blvd Suite 606, Nashville, TN 37219
I joined the staff of The University of Tennessee - Municipal Technical Advisory Service in 1986 as a Municipal Human Resources Consultant. As an HR consultant, I provide technical HR assistance, training and support to city officials across the state on a wide range of HR issues. I have written numerous HR articles and technical publications, publish an annual salary and fringe benefit survey of Tennessee municipalities and developed sample policies and forms for city governments.
I earned a B.A. in Sociology and General Science from Grinnell College in Grinnell, IA and a M.S. in Guidance and Personnel Services from The University of Memphis (formerly Memphis State University), Memphis, TN.
I am a Past President of the International Public Management Association for Human Resource (IPMA-HR) and IPMA-HR-Southern Region (SRIPMA-HR). I am the Executive Director of the TN Chapter of IPMA-HR.
I am certified by the International Public Management Association for Human Resources (IPMA-HR) as a “Senior Certified Professional” (IPMA-SCP). I am also certified by the Society for Human Resource Management as a "Certified Professional" and by the Human Resource Certification Institute as a “Professional in Human Resources” (PHR).