County Government

Nancy Gibson has been working at MTAS for eight years in the Municipal Codes Department.  She works with cities and consultants regarding municipal codes and charters. Her duties include reviewing ordinances and compiling lists for inclusion in codes, producing new codes (and revisions) and compiling updates of existing municipal codes for cities. This includes markup, proofreading and all correspondence related thereto.

Certifications include:

CAP in November 2010
Communications Certification 2011
Customer Service Certification 2011
Supervisory Certification, Level 1 2013

Nancy does invoicing for the Municipal Codes Department and is proficient in Microsoft Word, Excel, Powerpoint, WordPerfect, Adobe Acrobat (full version), and Adobe Photoshop Pro.  She maintains the Municipal Codes Database.

            Keith Groves, Resource Program Manager, joined The University of Tennessee, Institute for Public Service – Center for Industrial Services in March of 2005.  The Center focuses on strengthening manufacturing in Tennessee to secure jobs for the citizens of our state.

            Prior to joining the Center for Industrial Services, Keith worked in retail sales for 11 years and in manufacturing for 16 years.  During the 16 years in manufacturing, he became involved in Lean Manufacturing and has worked extensively in Lean Manufacturing since 1995.  In 2006, Keith worked in the development of a new program for the center called Business Transformation. This is a holistic approach to moving businesses into the future with the tools to increase their ability to compete in a global market and improve profitability.

            In 2011 Lean for Government was a program implemented in State Government to focus on improving processes and to train state employees on Lean Methodologies, Keith has been the core deliverer for this process.

Jon Walden, executive director, has been with UT CTAS since October 1993 as administrator of information technology. He was named executive director on December 1, 2021. Jon served as interim executive director from May 1, 2020 to November 30, 2021. Prior to serving as Interim executive director, Jon served as manager of information technology & environmental services from October 2002 until May 1, 2020. Before joining UT CTAS, he was a programmer analyst with Columbia State Community College. Jon holds a bachelor’s degree in computer science from Tennessee State University and a master of arts in leadership and public service from Lipscomb University.