Fire Management Consultant, MTAS615.532.7108 | 226 Anne Dallas Dudley Blvd., Suite 606, Nashville, TN 37219
Steven Cross is a Fire Management Consultant with the University of Tennessee Municipal Technical Advisory Service (MTAS). After serving more than 30-years in local and state government, he joined MTAS on July 9, 2017. His duties include providing technical assistance and consulting services for municipal, county, and state governemnt leaders in areas of leadership and fire rescue department and emergency services management as well as serving as a resource for state-wide professional associations.
Steven joined the fire service as a municipal firefighter in 1986. He served for over 27 years with the Columbia Fire Department, the last 17 years as Columbia’s Deputy Fire Chief and Fire Chief. Prior to joining the University of Tennessee, Steven served in the Tennessee State Fire Marshal's Office's Fire Fighting Personnel Standards and Education Commission.
- Bachelor of Science in Fire Science Administration from Waldorf University in Forrest City, Iowa
- Associate of Science in Fire Science Administration from Columbia Southern University in Orange Beach, Alabama
- Technical Certificate in Fire Science from Volunteer State Community College in Gallating, Tennessee
- Emergency Medical Responder from the State of Tennessee
- Fire Officer Level IV IFSAC / ProBoard from Alabama Fire College in Tuscaloosa, Alabama
PROFESSIONAL ACCREDITATIONS AND AFFILIATIONS
- Chief Fire Officer designation (CFO), Commission on Fire Accreditation International
- Internationsl Association of Fire Chiefs
- Tennessee Fire Chiefs Association
- Tennessee All Hazards Incident Management Team
- Public Entity Risk Management, Insurance Institute of America
County Government Consultant, CTAS731.881.7056 | 475 Clement Hall, Martin, TN 38238
Administrative Specialist II - Codes, MTAS865.974.9846 | 1610 University Avenue, Knoxville, TN 37921
Nancy Gibson has been working at MTAS for eight years in the Municipal Codes Department. She works with cities and consultants regarding municipal codes and charters. Her duties include reviewing ordinances and compiling lists for inclusion in codes, producing new codes (and revisions) and compiling updates of existing municipal codes for cities. This includes markup, proofreading and all correspondence related thereto.
CAP in November 2010
Communications Certification 2011
Customer Service Certification 2011
Supervisory Certification, Level 1 2013
Nancy does invoicing for the Municipal Codes Department and is proficient in Microsoft Word, Excel, Powerpoint, WordPerfect, Adobe Acrobat (full version), and Adobe Photoshop Pro. She maintains the Municipal Codes Database.
E-Media & Information Specialist, CTAS615.532.3555 | 226 Anne Dallas Dudley Boulevard, Suite 400, Nashville, TN 37219
Liz Gossett, E-Media and Information Specialist, joined CTAS in September 2012. Prior to joining CTAS, Liz was a research associate for the Tennessee Department of Transportation’s Long Range Planning Division. She is originally from the Atlanta area and received a bachelor of science in 2007 in urban policy studies and a bachelor of arts in sociology in 2005, both from Georgia State University in Atlanta. Liz received her Master of Science in Information Science from The University of Tennessee in May 2015.
Solutions Consultant, CIS731.425.4779 | 605 Airways Blvd., Suite 109, Jackson, TN 38301
Keith Groves, Resource Program Manager, joined The University of Tennessee, Institute for Public Service – Center for Industrial Services in March of 2005. The Center focuses on strengthening manufacturing in Tennessee to secure jobs for the citizens of our state.
Prior to joining the Center for Industrial Services, Keith worked in retail sales for 11 years and in manufacturing for 16 years. During the 16 years in manufacturing, he became involved in Lean Manufacturing and has worked extensively in Lean Manufacturing since 1995. In 2006, Keith worked in the development of a new program for the center called Business Transformation. This is a holistic approach to moving businesses into the future with the tools to increase their ability to compete in a global market and improve profitability.
In 2011 Lean for Government was a program implemented in State Government to focus on improving processes and to train state employees on Lean Methodologies, Keith has been the core deliverer for this process.
County Government Consultant, CTAS423.282.4141 | 2112 North Roan St., Johnson City, TN 37601
Interim Mgr. of Field Services & Jail Management Consultant, CTAS423.413.7902 | Political Science & Public Service, Dept. 6356, Pfeiffer 302, Chattanooga, TN 37403
Training Coordinator, CTAS615.532.3555 | 226 Anne Dallas Dudley Blvd, Suite 400, Nashville, TN 37219
Communications Specialist, CTAS615.532.3555 | 226 Anne Dallas Dudley Blvd, Suite 400, Nashville, TN 37219
Brett Howell, communications specialist, holds a master's degree in public administration from Tennessee State University and a bachelor's degree in English/journalism from Tennessee Technological University, where he also received a minor in history. Since joining CTAS he has been responsible for public policy and fiscal analysis, particularly as it relates to how the state budget and proposed legislation impacts county governments statewide. At CTAS, he is the managing editor of Tennessee County News. Prior to joining CTAS in August 1995, Brett was a newspaper editor with experience in university public affairs.
Property Assessment Consultant, CTAS865.271.7803 | 1610 University Ave., Knoxville, TN 37921
Legal Consultant, CTAS615.532.3555 | 226 Anne Dallas Dudley Blvd., Suite 400, Nashville, TN 37219
Stephanie Allen OHara
Legal Consultant, MTAS865.974.0411 | 1610 University Ave., Knoxville, TN 37921-6741
Stephanie Allen OHara joined MTAS staff in the Knoxville office as a legal consultant on January 1, 2010. Stephanie graduated from the University of Tennessee, Knoxville with a bachelor’s in business administration. While pursuing her undergraduate degree, she interned with the U.S. Congress and Philip Morris USA. She received her Doctor of Jurisprudence and Master of Business Administration from the University of Tennessee, Knoxville. While in law school, Stephanie interned with Oak Ridge National Labs; Former Judge James Beckner, Third Judicial District Criminal Court; Chancellor Telford Forgety, Jr., Fourth Judicial District; Judge Benjamin Strand, Jefferson County General Sessions; as well as several law firms. Prior to joining MTAS as a legal consultant, Stephanie served as a judicial clerk to Justice Sharon Lee on the Tennessee Supreme Court and Tennessee Court of Appeals.
Training Consultant, CTAS615.532.3555 | 226 Anne Dallas Dudley Blvd., Suite 400, Nashville, TN 37219
Accounting Specialist, CTAS615.532.3555 | 226 Anne Dallas Dudley Blvd., Suite 400, Nashville, TN 37219
Environmental GIS Consultant, CTAS865.974.6434 | 1610 University Avenue, Knoxville, TN 37921
County Government Consultant, CTAS931-797-6474 | 226 Anne Dallas Dudley Blvd., Suite 400, Nashville, TN 37219
County Government Consultant, CTAS931.525.3535 | 25 West Broad, Suite 9, Cookeville, TN 38501
Senior Environmental Consultant, CTAS731.881.7077 | P.O. Box 100, 175 Clement Hall, Martin, TN 38238
Assistant Vice President, IPS865.974.9609 | 1610 University Avenue, Knoxville, TN 37921-6741
Steve Thompson is Assistant Vice President with the Institute for Public Service with the University of Tennessee.
Steve joined the University as Executive Director of the Municipal Technical Advisory Service in July of 2010. A former city manager in cities in South Carolina, Virginia and Florida, Steve has extensive experience in a wide range of services and projects impacting small to large local governments, and has emphasized success with development, financial management and community partnerships. Steve is also a former member of the Governmental Accounting Standards Advisory Council, the national advisory board to the Governmental Accounting Standards Board (GASB).
Steve is a Certified Local Government Manager of ICMA, a graduate of the Senior Executive Institute with the University of Virginia, and a graduate of the Menninger Institute for Local Government Managers in Topeka, Kansas.
Steve earned his doctorate in political science at the University of Tennessee, and holds a master's degree in public administration (MPA) from the University of South Carolina. Steve also earned a bachelor's degree (BA) in political science from the College of Charleston, SC.
Executive Director, CTAS615.532.3555 | 226 Anne Dallas Dudley Blvd., Suite 400, Nashville, TN 37219